At a Glance
- Tasks: Lead a dynamic team to deliver innovative cloud-hosted solutions for government services.
- Company: Join Williams Lea, a global leader in tech-enabled business services.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a cycle to work scheme.
- Other info: Work fully remote with excellent career development opportunities in a diverse environment.
- Why this job: Make a real impact on public services while driving innovation and continuous improvement.
- Qualifications: Proven experience in engineering leadership and managing complex client relationships.
The predicted salary is between 105000 - 105000 £ per year.
Salary: £105,000 per annum, plus company benefits
Location: United Kingdom
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday
Work Model: Fully Remote
Williams Lea seeks a Technical Delivery Director to join our team! Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations.
Purpose of Role
We are seeking an experienced Technical Delivery Director to lead the delivery, evolution and ongoing performance of a complex, cloud-hosted government platform supporting a critical public service. This is a leadership role for someone who combines strong technical delivery expertise with exceptional client relationship and commercial management skills.
Key Responsibilities
- Engineering & Technical Delivery Leadership
- Lead and develop a high-performing team of engineers, DevOps professionals, scrum masters and service delivery specialists.
- Own the platform delivery roadmap, ensuring successful execution of maintenance, enhancement and innovation initiatives.
- Provide technical leadership and challenge to architects and engineering teams, ensuring robust delivery decisions are made.
- Drive continuous improvement across platform performance, stability, reliability and maintainability.
- Oversee release management, service transition activities and operational readiness.
- Champion Agile delivery practices and foster a high-performance engineering culture.
- Client & Contract Management
- Act as the senior point of accountability for all services delivered under the government contract.
- Build trusted relationships with senior client stakeholders and executive sponsors.
- Lead governance meetings, performance reviews and strategic planning discussions.
- Ensure contractual KPIs are achieved and delivery risks are effectively managed.
- Oversee supplier, subcontractor and stakeholder management activities.
- Commercial & Strategic Leadership
- Own account performance, including forecasting, budgeting and financial management.
- Identify opportunities to grow contract value and expand services.
- Support contract renewals, bids and business development opportunities.
- Provide strategic guidance to clients on future technology and platform direction.
What We're Looking For
Essential
- Proven experience leading engineering, software delivery or platform teams within a managed service or technology environment.
- Experience owning the delivery and ongoing operation of a live technology platform with SLA and service performance obligations.
- Strong understanding of cloud platforms such as AWS or Azure.
- Technical credibility to engage confidently with architects, engineers and technical stakeholders.
- Experience managing complex client relationships, governance structures and service delivery frameworks.
- Strong commercial awareness, including financial management, budgeting and contract performance.
- Experience working within Agile and DevOps delivery environments.
Desirable
- Experience supporting UK Government or public sector technology contracts.
- Knowledge of G-Cloud, Crown Commercial Services or regulated procurement frameworks.
- ITIL certification or equivalent service management experience.
- Experience of security and compliance frameworks including Cyber Essentials Plus, ISMS and vulnerability management.
- Agile certifications such as Scrum, SAFe or similar.
Personal Attributes
- A respected and credible engineering leader who understands how technology teams succeed.
- Comfortable operating at both executive and technical levels.
- Strong communicator with the confidence to manage complex stakeholder conversations.
- Commercially minded with a focus on delivering value for both client and business.
- Organised, resilient and able to manage competing priorities in a complex delivery environment.
- Passionate about technology, innovation and continuous improvement.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your wellbeing, we offer a comprehensive benefits package including:
- 25 days holiday plus bank holidays
- Private Medical Insurance
- Dental Insurance
- Life Assurance
- Health Assessments
- Cycle to Work Scheme
- Discounted Gym Memberships
- Retail Discounts and TechScheme
- Employee Referral Programme
You’ll also have the opportunity to work for a global organisation dedicated to providing an enjoyable, challenging and rewarding career with excellent development opportunities.
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate on any protected characteristic. We are committed to creating a culture of openness, fairness and inclusion where everyone can thrive.
Technical Delivery Director employer: Williams Lea
Williams Lea is an excellent employer that champions diversity and offers a dynamic work culture in the heart of London. With competitive pay, generous holiday benefits, and ample opportunities for career development, employees can thrive in a supportive environment while working on exciting design projects. Join us to be part of a globally recognized team that values your contributions and fosters professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Delivery Director
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Williams Lea or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Williams Lea.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Williams Lea.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Williams Lea that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Technical Delivery Director
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Williams Lea.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Williams Lea and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Williams Lea
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Williams Lea uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
