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- Tasks: Deliver top-notch office services and support a prestigious law firm in London.
- Company: Join Williams Lea, a global leader in business-critical support services.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounted gym memberships.
- Other info: Embrace a diverse workplace that values openness and fairness.
- Why this job: Be part of a dynamic team with opportunities for career growth and development.
- Qualifications: Experience in office services and strong interpersonal skills are essential.
The predicted salary is between 34101 - 34101 ÂŁ per year.
Salary: ÂŁ34,101 per annum, plus company benefits
Location: London, E1
Contract: Full Time, Permanent
Shifts: 40 hours per week, working Monday to Friday, 8:30am to 5:30pm with 1 hour lunch unpaid
Work model: Fully onsite
Williams Lea seeks a Senior Workplace Operator to join our team, supporting our client—a prestigious US law firm in London. This role is a key part of our onsite operations, providing exceptional soft FM services including office services, front‑of‑house support, and general facilities management assistance.
Key responsibilities
- Deliver high‑quality office services including mail handling, printing, copying, binding, and stationery management.
- Act as first point of contact for internal clients for office services queries, ensuring timely and professional responses.
- Support the Facilities Management (FM) team with general site tasks and day‑to‑day operational requirements including meeting room setups for meetings and events.
- Fleet management, ensuring print MFD's are in excellent working order and monthly meter readings are taken daily.
- Assist with reception cover and client‑facing activities as needed.
- Ensure all visitors and internal stakeholders are greeted professionally and supported efficiently.
- Maintain a tidy, professional, and welcoming office environment.
- Monitor, report, and elevate any facilities issues promptly.
- Collaborate with the Account Manager to ensure service standards and KPIs are consistently met.
- Support ad hoc projects or initiatives as required to enhance operational efficiency.
Personal attributes
- Previous experience in a multi‑skilled FM or office services role, ideally in a corporate or legal environment.
- Experience in soft FM services, including mail, print, stationery, and reception.
- Comfortable supporting FM teams onsite with general operational tasks.
- Self‑motivated, confident, and able to work independently while maintaining high standards.
- Strong interpersonal skills and able to build positive relationships with clients and colleagues.
- Proactive problem solver who can identify opportunities to improve service delivery.
- Strong organisational skills and attention to detail.
- Ability to manage workload effectively and prioritise tasks under minimal supervision.
- Flexible and adaptable, comfortable balancing multiple responsibilities.
- Professional appearance and client‑focused approach.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well‑being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro‑rata for part time roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Health Assessments
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview, please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
Senior Office Assistant employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Office Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Office Assistant role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for office assistant roles and practice your answers. We want you to shine when it comes to showcasing your skills in soft FM services and front-of-house support.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a corporate environment. Make sure you look professional and polished when you walk into that interview. It shows you mean business!
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Senior Office Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Office Assistant role. Highlight your previous experience in soft FM services and any relevant office management tasks to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your proactive approach can benefit our team. Keep it professional but let your personality show through!
Showcase Your Interpersonal Skills: Since this role involves a lot of client interaction, make sure to highlight your strong interpersonal skills. Share examples of how you've built positive relationships in past roles to demonstrate your ability to connect with clients and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Williams Lea
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Workplace Operator. Familiarise yourself with soft FM services, office management tasks, and the specific needs of a corporate environment, especially in a legal setting.
✨Showcase Your Interpersonal Skills
Since this role involves front-of-house support and client interaction, be prepared to demonstrate your strong interpersonal skills. Share examples from your past experiences where you successfully built relationships or resolved conflicts with clients or colleagues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to manage multiple tasks or resolve facilities issues under pressure, and be ready to discuss how you handled them effectively.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly to reflect the professional environment of a law firm, and ensure you arrive on time. This shows respect for the interviewer's time and sets a positive tone for the meeting.