Receptionist

Receptionist

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our company, greeting visitors and managing calls.
  • Company: Join Williams Lea, a leader in providing exceptional customer service.
  • Benefits: Enjoy 25 days holiday, private medical insurance, and discounts on gym memberships.
  • Why this job: Perfect for those who love interacting with people and thrive in a dynamic environment.
  • Qualifications: Must have 2+ years in a receptionist or admin role, ideally in corporate settings.
  • Other info: Opportunity to learn about the business while enhancing your customer service skills.

The predicted salary is between 24000 - 36000 £ per year.

The primary focus of the Receptionist role is to deliver excellent customer service at all times and providing administrative and front line service to all visitors and staff.

Key responsibilities

  • Promptly and efficiently deal with telephone calls

  • Take and pass on messages accurately as required

  • The main point of contact for any visitor/guest or employee for the organisation

  • Greet and interact with visitors to the location informing the host of the guest’s arrival

  • Arrange travel & couriers for location with accurate vehicle and destination information

  • Deal with any other reception or switchboard duties as required

  • Continually monitor reception inbox ensuring e-mails are responded to in a timely manner

  • Book and allocate meeting room space on our tablets and meeting room booking system

  • Action any requirements for hospitality including ordering catering and presenting in the meeting room at the required times

  • Book fine dining, confirming menu choices and noting dietary requirements

  • Book meeting requirements (eg AV equipment, beverages, flipchart, screen, etc)

  • Action and manage promptly any changes to requirements

  • Troubleshoot and manage AV equipment

  • Assist clients with setting up teams calls

  • Booking in visitors and guests with the building reception/security team

  • Liaising with office services for room set ups/furniture removal

  • Having an eye for detail and checking rooms are perfect each time

  • Car park control

  • Ensuring that the guests and hosts are taken care of offering excellent customer care skills at all times

  • Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment

  • Exceptional customer service skills to effectively great and communicate with callers and visitors

  • Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors

  • Ability to work in a fast-paced team environment

  • Ability to effectively and professional communication with co-workers and clients

  • Attention to detail with an emphasis on accuracy and quality

  • Intermediate computer skills including Microsoft Word and Excel

  • Ability to prioritize work to balance multiple projects and deadlines

  • Excellent verbal and written communication skills

  • Self-motivated and the ability to multi-task

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

  • 25 days holiday, plus bank holidays(pro-rata for part time roles)

  • Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.

  • Life Assurance

  • Private Medical Insurance

  • Dental Insurance

  • Health Assessments

  • Cycle-to-work scheme

  • Discounted gym memberships

  • Referral Scheme

Williams Lea

Receptionist employer: Williams Lea

At Williams Lea, we pride ourselves on being an exceptional employer that values our employees' well-being and professional growth. Our vibrant work culture fosters collaboration and excellence, while our comprehensive benefits package—including generous holiday allowances, private medical insurance, and wellness programs—ensures that you are supported both personally and professionally. Join us in a dynamic environment where your contributions are recognized, and opportunities for advancement are abundant.
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Contact Detail:

Williams Lea Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

✨Tip Number 1

Familiarize yourself with the company culture and values. Understanding what we stand for at StudySmarter will help you align your responses during the interview and demonstrate that you're a great fit for our team.

✨Tip Number 2

Practice your customer service skills in real-life scenarios. Since the role requires exceptional customer interaction, consider volunteering or taking part-time roles where you can enhance your communication and problem-solving abilities.

✨Tip Number 3

Brush up on your technical skills, especially with Microsoft Word and Excel. Being comfortable with these tools will not only help you in the role but also show us that you're proactive about meeting the job requirements.

✨Tip Number 4

Prepare to discuss how you handle multiple tasks and prioritize effectively. We value self-motivated individuals who can thrive in a fast-paced environment, so having examples ready will set you apart from other candidates.

We think you need these skills to ace Receptionist

Exceptional Customer Service Skills
Telephone Etiquette
Message Taking and Passing
Visitor Interaction
Travel Arrangement Skills
Reception and Switchboard Management
Email Management
Meeting Room Booking
Hospitality Coordination
AV Equipment Troubleshooting
Team Collaboration
Attention to Detail
Intermediate Computer Skills (Microsoft Word and Excel)
Time Management
Verbal and Written Communication Skills
Self-Motivation
Multi-tasking Ability

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Receptionist position. Highlight key responsibilities and required skills, as this will help you tailor your application to what the company is looking for.

Tailor Your CV: Customize your CV to emphasize your relevant experience in customer service and administrative roles. Include specific examples of how you've successfully managed reception duties or provided excellent service in previous positions.

Craft a Strong Cover Letter: Write a cover letter that showcases your exceptional customer service skills and attention to detail. Mention your ability to handle multiple tasks in a fast-paced environment and your willingness to learn about the company.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist role.

How to prepare for a job interview at Williams Lea

✨Showcase Your Customer Service Skills

Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to remain calm and professional under pressure.

✨Demonstrate Attention to Detail

The job requires a keen eye for detail, especially when managing bookings and ensuring rooms are set up perfectly. During the interview, mention instances where your attention to detail made a significant difference in your previous roles.

✨Familiarize Yourself with the Company

Take some time to research the company and its culture. Understanding their values and operations will help you answer questions more effectively and show your genuine interest in the position.

✨Prepare for Multi-tasking Scenarios

Given the fast-paced environment, be ready to discuss how you prioritize tasks and manage multiple responsibilities simultaneously. You might even want to prepare a brief example of a time when you successfully juggled several tasks at once.

Receptionist
Williams Lea
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  • Receptionist

    London
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-01-06

  • W

    Williams Lea

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