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- Tasks: Lead a team to deliver top-notch service and operational excellence.
- Company: Join Williams Lea, a global leader in business-critical support services.
- Benefits: Enjoy a competitive salary, benefits, and opportunities for growth.
- Why this job: Be part of a dynamic team making a real impact in professional services.
- Qualifications: Previous team management experience is essential; strong communication skills are a must.
- Other info: This is a 12-month fixed-term contract with travel to Derby and Nottingham.
The predicted salary is between 36000 - 60000 £ per year.
Operational Account Manager initially 12 month fixed term contract Salary: Competitive salary DOE plus company benefits Location: Cardiff (with Travel to Derby and Nottingham) Hours: Full Time, 37.5 hours per week Monday Friday, 9am 5:30-pm Contract: Fixed term for 12 months Williams Lea seeks an Account Manager to join our team! Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms. Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for! The Job: The individuals primary responsibility will be to communicate a vision for how Williams Lea best serves our clients multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development, previous team management experience is essential for this position. Oversee contracted operation(s) to ens…
Operational Manager employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Manager
✨Tip Number 1
Familiarize yourself with Williams Lea's service offerings and their approach to client management. Understanding their business model will help you articulate how your experience aligns with their needs during the interview.
✨Tip Number 2
Highlight your previous team management experiences by preparing specific examples of how you've empowered your team to achieve operational excellence. This will demonstrate your capability to lead effectively in this role.
✨Tip Number 3
Research continuous improvement initiatives relevant to the industry. Being able to discuss these concepts and how you've applied them in past roles can set you apart as a candidate who is proactive about operational efficiency.
✨Tip Number 4
Since the role involves travel, be prepared to discuss your flexibility and experience with managing operations across multiple locations. This shows that you are ready for the demands of the position right from the start.
We think you need these skills to ace Operational Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operational Account Manager position. Understand the key responsibilities and required skills, especially the emphasis on team management and operational excellence.
Tailor Your CV: Customize your CV to highlight relevant experience in team management and operational roles. Use specific examples that demonstrate your ability to deliver service excellence and implement continuous improvement initiatives.
Craft a Compelling Cover Letter: Write a cover letter that clearly articulates your vision for how you can contribute to Williams Lea's success. Mention your previous experiences that align with the company's goals and how you can empower your team to achieve operational excellence.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Williams Lea
✨Understand the Company Vision
Before your interview, make sure you understand Williams Lea's vision and how they serve their clients. Be prepared to discuss how your experience aligns with their goals and how you can contribute to bringing that vision to life.
✨Showcase Your Team Management Skills
Since previous team management experience is essential for this role, come ready to share specific examples of how you've successfully led teams in the past. Highlight any initiatives you've implemented that led to team growth and operational excellence.
✨Discuss Continuous Improvement Initiatives
Be prepared to talk about your experience with continuous improvement initiatives. Share examples of how you've identified areas for improvement and the steps you took to implement changes that enhanced service delivery.
✨Prepare for Operational Excellence Questions
Expect questions related to executing service delivery and optimizing cost-to-serve models. Think of scenarios where you've successfully managed operations and be ready to explain your approach to achieving operational excellence.
