At a Glance
- Tasks: Assist with day-to-day facilities operations and ensure a smooth office environment.
- Company: Join Williams Lea, a global leader in business-critical support services.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts on gym memberships.
- Other info: Opportunity for career development in a supportive and inclusive environment.
- Why this job: Gain valuable experience in a dynamic workplace while supporting a diverse team.
- Qualifications: 1 year of experience in facilities management and strong customer service skills.
The predicted salary is between 13638 - 13638 € per year.
Salary: £13,638.30 plus company benefits
Location: Nottingham, NG1 6HH
Contract: 6 month fixed term contract, Part Time
Shifts: 20 hours per week, working Monday to Wednesday as follows:
- Monday and Tuesday working rotating shifts of 08:00 till 16:30 and 09:00 till 17:30 with 1 hour unpaid lunch break
- Wednesday working 08:00 till 13:30 with 30 minutes unpaid lunch break
Work model: Fully Onsite
Purpose of role
This Facilities Associate position is responsible for handling all day-to-day facilities issues including direct liaison with clients, vendors, security and building management as well as maintaining the overall integrity and operational functionality of the office, including aesthetics.
Key responsibilities
- Perform regular inspections of the client space (doors, furniture and fixtures) and escalate to relevant vendors for resolution
- Respond to employee facility related requests – temperature, parking, etc.
- Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.
- Support emergency evacuation plans/fire drills
- Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services
- Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system
- Coordinate minor moves
- Coordinate furniture orders/minor furniture changes
- Manage building access/badges and internal keys
- Coordinate onboarding and offboarding of client staff
- Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives
- Work with manager to update Site Procedures Manual
- Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high-spirited “can-do” disposition.
Personal attributes
- Minimum of 1 year of work experience in the area field of facilities, property management or building operations
- Strong written and verbal skills
- Proven customer service skillset
- Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar
- Experience in navigating a high-profile, high-paced environment
- Ability to problem solve, rationalize and mitigate/manage obstacles presented
- Self starter, task-oriented leader
- Ability to work overtime as needed
- Ability to handle sensitive and/or confidential information
- Proven ability to multi-task, meet deadlines and complete projects in a timely manner
- Demonstrate initiative and proactive thinking
- Ability to work well with others in a team atmosphere
- Maintain a professional appearance and high level customer service mindset at all times
- Ability to commit and adhere to all client values, principles and procedures
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview, please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
View our Privacy Notice here.
Pay: £13,638.30 per year
Work Location: In person
Part Time Facilities Assistant in Nottingham employer: Williams Lea
Williams Lea is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in Nottingham, this role offers a supportive work culture with comprehensive benefits, including generous holiday allowances, private medical insurance, and opportunities for career development within a global organisation. Join us to be part of a dynamic team that values diversity and fosters a positive working environment.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Facilities Assistant in Nottingham
✨Tip Number 1
Get to know the company! Research Williams Lea and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Facilities Assistant role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to facilities management. Think about scenarios where you've demonstrated problem-solving skills or excellent customer service, as these are key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Williams Lea. Good luck!
We think you need these skills to ace Part Time Facilities Assistant in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in facilities management. We want to see how your skills match the role, so don’t hold back on showcasing your customer service abilities!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Show Your Personality:We’re looking for someone with a positive attitude and a 'can-do' spirit. Let your personality shine through in your application! A little enthusiasm can go a long way in making you stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly. Plus, you’ll find all the details you need about the role right there.
How to prepare for a job interview at Williams Lea
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Assistant. Familiarise yourself with tasks like handling day-to-day facilities issues and liaising with vendors. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves responding to employee facility-related requests, be prepared to discuss your customer service experience. Think of specific examples where you've successfully resolved issues or improved someone's experience. This will demonstrate your ability to maintain a positive environment.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview, such as how you'd handle a maintenance issue or coordinate with building management. Practise your responses by thinking through potential challenges and how you would approach them. This shows your problem-solving skills and readiness for the job.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and maintain a professional appearance for your interview. This reflects your understanding of the workplace environment and sets a positive tone. Remember, a high level of customer service starts with how you present yourself.
