At a Glance
- Tasks: Assist with day-to-day facilities operations and ensure a smooth office environment.
- Company: Join Williams Lea, a global leader in business support services.
- Benefits: Enjoy 25 days holiday, health insurance, and discounts on tech and gym memberships.
- Other info: Be part of a diverse team with opportunities for growth and development.
- Why this job: Gain hands-on experience in a dynamic workplace while developing your career.
- Qualifications: 1 year of experience in facilities or property management preferred.
The predicted salary is between 13638 - 13638 ÂŁ per year.
Salary: ÂŁ13,638.30 plus company benefits
Location: Nottingham, NG1 6HH
Contract: 6 month fixed term contract, Part Time
Shifts: 20 hours per week, working Monday to Wednesday as follows:
- Monday and Tuesday working rotating shifts of 08:00 till 16:30 and 09:00 till 17:30 with 1 hour unpaid lunch break
- Wednesday working 08:00 till 13:30 with 30 minutes unpaid lunch break
Work model: Fully Onsite
Williams Lea seeks a Facilities Assistant to join our team!
Purpose of role: This Facilities Associate position is responsible for handling all day-to-day facilities issues including direct liaison with clients, vendors, security and building management as well as maintaining the overall integrity and operational functionality of the office, including aesthetics.
Key responsibilities:
- Perform regular inspections of the client space (doors, furniture and fixtures) and escalate to relevant vendors for resolution
- Respond to employee facility related requests – temperature, parking, etc.
- Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.
- Support emergency evacuation plans/fire drills
- Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services
- Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system
- Coordinate minor moves
- Coordinate furniture orders/minor furniture changes
- Manage building access/badges and internal keys
- Coordinate onboarding and offboarding of client staff
- Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives
- Work with manager to update Site Procedures Manual
- Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self-starting and high-spirited “can-do” disposition.
Personal attributes:
- Minimum of 1 year of work experience in the area field of facilities, property management or building operations
- Strong written and verbal skills
- Proven customer service skillset
- Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar
- Experience in navigating a high-profile, high-paced environment
- Ability to problem solve, rationalise and mitigate/manage obstacles presented
- Self-starter, task-oriented leader
- Ability to work overtime as needed
- Ability to handle sensitive and/or confidential information
- Proven ability to multi-task, meet deadlines and complete projects in a timely manner
- Demonstrate initiative and proactive thinking
- Ability to work well with others in a team atmosphere
- Maintain a professional appearance and high level customer service mindset at all times
- Ability to commit and adhere to all client values, principles and procedures
Rewards and Benefits:
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TVs, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity:
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview, please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
View our Privacy Notice here.
Facilities Assistant in Nottingham employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant in Nottingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the facilities management field. A personal recommendation can go a long way in landing that Facilities Assistant role.
✨Tip Number 2
Prepare for the interview by researching Williams Lea and understanding their values. Show them you’re not just another candidate; demonstrate how your skills align with their mission and how you can contribute to their team.
✨Tip Number 3
Practice common interview questions related to facilities management. Think about scenarios where you've solved problems or improved processes in previous roles. This will help you articulate your experience confidently during the interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Facilities Assistant in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in facilities management. We want to see how your skills match the role, so don’t hold back on showcasing your customer service abilities!
Show Off Your Communication Skills: Since this role involves liaising with clients and vendors, it’s crucial to demonstrate your strong written and verbal communication skills. Use clear and concise language in your application to reflect this.
Highlight Problem-Solving Abilities: We love a self-starter! Share examples of how you've tackled challenges in previous roles. This will show us that you can think on your feet and handle the day-to-day issues that come up in facilities management.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Williams Lea
✨Know Your Facilities Basics
Before the interview, brush up on your knowledge of facilities management. Understand common issues like HVAC controls and janitorial services, as well as how to handle employee requests. This will show that you're proactive and ready to tackle the day-to-day challenges of the role.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with clients and vendors, be prepared to discuss your customer service experience. Think of specific examples where you resolved issues or improved a situation for someone. This will highlight your ability to maintain a positive environment.
✨Demonstrate Team Spirit
Williams Lea values teamwork, so be ready to share experiences where you've successfully collaborated with others. Talk about how you contribute to a positive team atmosphere and how you handle conflicts or challenges within a group setting.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the facilities operations, team dynamics, or company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.