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- Tasks: Drive subscription growth and engage with diverse international clients in a dynamic sales role.
- Company: Join Williams Lea TSO, a global leader in tech-enabled business services.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts on tech gadgets.
- Why this job: Make an impact in a fast-paced environment while developing your sales skills.
- Qualifications: 1 year of sales experience; SaaS or digital services background preferred.
- Other info: Hybrid work model after probation, with excellent career development opportunities.
The predicted salary is between 25000 - 35000 ÂŁ per year.
Salary: ÂŁ25,000 per annum, plus commission
Contract: Permanent, full time
Shifts: 37.5 hours per week, Mon-Fri, 9:00–17:30, 1-hour unpaid lunch
Work model: Hybrid (2 days remote, 3 in office) following successful completion of a 3-month probationary period
Williams Lea TSO are looking for a motivated Sales and Support Executive to join our team in Norwich!
Purpose of the Role
We are seeking a commercially driven Account Executive to manage and grow our web-based HSE Software Tools channel (Stress & Safety Climate), currently generating over ÂŁ600k in annual revenue. This is a client-facing, revenue-accountable role working with a diverse international customer base across corporate, government and academic sectors. You will take ownership of subscription growth, renewal performance and customer engagement, while ensuring the highest standards of service delivery.
Key Responsibilities
- Develop a comprehensive understanding of the HSE Software Tools portfolio, customer base and market positioning
- Take ownership of growing the direct customer base and achieving agreed revenue and GMAR targets
- Manage the full subscription lifecycle, including proactive renewal management and retention strategies
- Analyse customer and market data to identify new target organisations and growth opportunities
- Work closely with Marketing to develop targeted campaigns and generate qualified leads
- Identify opportunities to partner with industry bodies and associations
- Attend relevant conferences and events to strengthen relationships and drive new business
- Support customers with technical account administration and resolve issues effectively
- Collaborate cross-functionally with Client Services, Marketing and wider internal teams to deliver revenue objectives
About You
- Minimum 1 year sales experience within publishing, digital services or SaaS
- Sales experience with online products is desirable
- Experience selling internationally desirable
- Commercially motivated and target-driven
- Willing and eager to learn within this unique and specialised business area
- Confident engaging with corporate and public‑sector stakeholders
- Comfortable working with technical products and supporting customers
- Strong organisational and CRM skills
- Able to analyse data and translate insights into action
- Team‑oriented with a proactive, growth‑focused mindset
- Confident manner with ability to communicate at all levels
- Highly organised with good administrative skills
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well‑being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro‑ratio for part time or fixed term roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Health Assessments
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
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Subscription Sales Executive in Norwich employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subscription Sales Executive in Norwich
✨Tip Number 1
Get to know the company inside out! Research Williams Lea TSO, their services, and their market position. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry events and conferences where you can meet potential clients and colleagues. Building relationships is key in sales, so don’t be shy about introducing yourself and sharing your enthusiasm for the role.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you can contribute to subscription growth and customer engagement. Use real examples from your past experience to demonstrate your skills and how they align with the job requirements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Williams Lea TSO. Don’t miss out on this opportunity!
We think you need these skills to ace Subscription Sales Executive in Norwich
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role and the company. Dive into our HSE Software Tools and get a feel for what we do. This will help you tailor your application and show us you're genuinely interested.
Be Authentic: While it's cool to use AI tools for polishing your CV or cover letter, make sure everything reflects your true skills and experiences. We want to see the real you, not an exaggerated version!
Highlight Relevant Experience: When detailing your past roles, focus on your sales experience, especially in digital services or SaaS. Share specific achievements that demonstrate your ability to meet targets and grow customer bases.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Williams Lea
✨Know Your Stuff
Before the interview, dive deep into the HSE Software Tools portfolio. Understand the features, benefits, and how they stand out in the market. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Sales Skills
Prepare to discuss your previous sales experiences, especially in SaaS or digital services. Have specific examples ready that highlight your ability to meet targets and grow customer relationships. This is your chance to demonstrate your commercial drive!
✨Engage with the Company Culture
Familiarise yourself with Williams Lea's values and culture. Be ready to discuss how your personal values align with theirs. Showing that you understand and appreciate their commitment to diversity and employee well-being can set you apart from other candidates.
✨Ask Smart Questions
Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. Remember, interviews are a two-way street!