At a Glance
- Tasks: Shape and scale digital learning solutions for diverse client portfolios.
- Company: Join a leading global provider of tech-enabled business services.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a cycle-to-work scheme.
- Other info: Dynamic work environment with excellent career development opportunities.
- Why this job: Make a real impact in digital learning while working with cutting-edge technology.
- Qualifications: Experience in digital learning design and strong project management skills required.
The predicted salary is between 45000 - 65000 £ per year.
Salary: 45,000-65,000 depending on experience per annum, plus company benefits
Location: Norwich NR7
Contract: Permanent, full time
Shifts: 37.5 hours per week; Mon-Fri 9am-5:30pm with a 1-hour unpaid lunch
Work model: Remote (Must be able to attend client sites in Central London and Norwich)
Job Purpose
We’re looking for a Senior Product Manager to shape, deliver and scale digital learning solutions across our client portfolios. You will define and champion a compelling, customer-centric, format-agnostic product vision, grounded in client requirements and market opportunities.
Key Responsibilities
- Product Vision and Strategy
- Develop and deliver the long-term vision and strategy for a coordinated digital learning proposition across different outputs (including mobile app and e-learning)
- Translate strategic goals into an actionable product roadmap
- Identify market trends, learner needs and emerging technologies (including AI, adaptive learning, LMS and LXP innovations) and incorporate these into the long-term vision and strategy for our digital learning proposition
- Contribute to pricing strategy and go-to-market proposition
- Translate client challenges into customer-centric solutions
- Cross-functional Collaboration
- Align internal stakeholders to identify product goals and prioritise delivery roadmaps
- Work across functional teams to ensure that development aligns with the strategic roadmap and can realistically be delivered within time, cost and quality restraints
- Collaborate with business development, client services, content development and marketing teams to understand client requirements and customer expectations
- Work with content development and production teams to optimise processes and improve speed to market
- Manage vendor partnerships which support the delivery of the product vision and strategy
- Support business development activity by communicating current and future
- Strategic Programme and Project Planning
- Translate strategic objectives into product roadmaps and defined workstreams that deliver measurable impact
- Work with functional teams to resolve conflicting priorities and ensure alignment
- Create and maintain a risk log and lead remediation planning
- Follow internal governance procedures – including presentation at internal meetings, and reporting in agreed formats and to agreed frequencies (e.g. weekly, monthly and quarterly)
- Quality Assurance and Governance
- Ensure compliance with accessibility standards, data privacy and educational standards (SCORM, xAPI)
- Establish robust project documentation (including processes, templates, and training documentation) and ensure that it is accurate, consistent and contractually compliant
- Develop standardised quality assurance processes (including approaches to testing) and ensure these are consistently followed
- Validate solutions and enhancements through user engagement and testing
- Customer Experience
- Advocate for the voice of the customer throughout the product lifecycle
- Ensure the product(s) address learner needs and market opportunities
- Partner with internal UX/UI experts to design seamless, intuitive user journeys
- Seek cross-client solutions that meet shared client challenges and customer expectations
- Use data and qualitative insights to evaluate product performance and learning effectiveness, and use this to drive continual iterative improvement
- Champion a learner-centric culture
Skills and Experience
- Proven experience designing and delivering digital learning and digital publishing solutions
- Skilled in translating user insights and market opportunities into product features that drive engagement and adoption
- Sound project and programme management experience, including familiarity with Agile, Waterfall and hybrid approaches
- Outstanding stakeholder management and communication skills
- Ability to manage complex interdependencies across multi-disciplinary teams
- Thrives in a fast-paced, evolving environment with competing priorities
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TVs, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).
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Location: Norwich
Type: Full time
Senior Product Manager Digital Learning in Norwich employer: Williams Lea
Williams Lea is an exceptional employer that prioritises service excellence and employee development in a dynamic work environment. Located in Leeds, the company fosters a collaborative culture where team members are encouraged to innovate and grow, offering ample opportunities for professional advancement while ensuring a supportive atmosphere that values each individual's contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager Digital Learning in Norwich
✨Dive into Digital Learning Communities
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Williams Lea looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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✨Apply Directly Via Company Websites
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We think you need these skills to ace Senior Product Manager Digital Learning in Norwich
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Williams Lea, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Williams Lea and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Williams Lea
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Williams Lea might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Williams Lea.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
