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- Tasks: Lead content development from idea to launch, ensuring high-quality outputs.
- Company: Join Williams Lea, a global leader in business-critical support services.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Why this job: Make an impact in publishing while collaborating with creative minds.
- Qualifications: Experience in publishing and project management is essential.
- Other info: Diverse workplace with opportunities for career growth and innovation.
The predicted salary is between 28000 - 36000 £ per year.
Salary: £32,000 per annum, plus company benefits
Location: 18 Central Avenue, St Andrews Business Park, Norwich NR7 OHR
Contract: Permanent, full time
Shifts: 37.5 hours per week, Mon-Fri 9am-5:30pm with a 1-hour unpaid lunch
Work model: Hybrid; 3 days in office, 2 from home
Williams Lea and TSO seek a Content Development Manager to join our team!
Purpose of the Role
The Content Development Manager is responsible for leading content and product development through the lifecycle, from inception to launch and beyond, including:
- Identifying and researching opportunities
- Commissioning, managing and negotiating with content creators
- Managing quality assurance
- Overseeing production and technology development activities
- Managing and continually seeking to improve a product post-launch based on meaningful metrics
They follow a user-focused, best-practice approach to developing relevant and high-quality content in a variety of media, and delivering it in the most appropriate format (including: print and digital publications, online, apps, and e-learning).
Key Responsibilities
Client- Develop and maintain collaborative client relationships - including gaining approval for content and product development (at the start of, and during, a project)
- Present new ideas and opportunities to the client
- Attend industry and client events
- Champion the end user, and challenge assumptions
- Create, maintain and deliver against project plans to meet business and client demands
- Input into management information, presentations, and reports
- Create business cases for new projects; provide financial analysis and forecasting
- Set and manage project budgets
- Negotiate contracts and fees for authors and content creators; record and report payment information
- Support the content development team, sharing knowledge across portfolios and identifying cross-client solutions and opportunities
- Work with account management to ensure excellent client satisfaction
- Work with the service delivery team to coordinate production activities and ensure adherence to project plans
- Work with the project management and technology teams to coordinate technology development activities (including UAT)
- Work with the marketing team on market research, user experience testing and marketing plans
- Work with the sales team to identify and optimise sales channels for new products
- Identify and develop relationships with authors, content creators, SMEs and industry bodies
- Follow the content development process, completing the required documentation and ensuring sound governance of all projects
- Optimise content for output, including following content design and instructional design best practice
- Use effective project management techniques to deliver content and products on time, on budget and to the required quality
- Identify and source suitable authors, content contributors and reviewers
- Manage the quality assurance of all content, working with user panels, quality assurance reviewers, and key internal and external stakeholders
- Provide constructive feedback to content creators; work collaboratively with them to scope, shape and deliver their work
- Quality check work produced for accuracy, style, brand compliance, suitability and adherence to scope
- Identify most appropriate content outputs based on user needs and format innovations, including managing transition of content to different platforms if required
- Develop knowledge of relevant industry sectors to better understand user needs, and identify new content and product development opportunities
- Monitor performance of new products based on meaningful metrics (financial, user-based) and drive continual improvement activities
Person Specification
Key Competencies and Behaviours- Excellent written and verbal communication, attention to detail, and high editorial standards
- Strong commercial focus
- Able to identify and follow through new ideas, absorb feedback constructively and get internal and external buy-in
- Self-motivated and able to work with minimum supervision
- Good interpersonal skills and team working; ability to build and maintain relationships; effective negotiation skills
- Creative, with an appetite for innovation
- Articulate and confident communicator and presenter
- A ‘can-do’ person with a track record of getting things done
- Highly organised and a resourceful planner, able to manage multiple projects and competing deadlines
- Relevant publishing experience, preferably within a similar role and environment
- Experience delivering projects to tight timescales
- Experience managing internal and external stakeholders
- Keen understanding of content development, content management, multimedia publishing, eLearning and instructional design, and the opportunities of digital outputs
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part-time roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TVs, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Health Assessments
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
Publishing Content Development Manager in Norwich employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Publishing Content Development Manager in Norwich
✨Tip Number 1
Network like a pro! Get out there and connect with people in the publishing industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in content development. Whether it’s articles, projects, or presentations, having tangible examples of what you can do will make you stand out in interviews.
✨Tip Number 3
Prepare for the interview like it’s the big game! Research the company, understand their products, and think about how your experience aligns with their needs. Practice common interview questions and come ready with your own to show you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Williams Lea and TSO!
We think you need these skills to ace Publishing Content Development Manager in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Content Development Manager role. Highlight your relevant experience in publishing and content management, and show us how you can bring value to our team!
Show Off Your Communication Skills: Since this role requires excellent written and verbal communication, don’t hold back! Use clear, concise language in your application and demonstrate your editorial standards through your writing style.
Highlight Your Project Management Experience: We want to see your ability to manage multiple projects and deadlines. Share specific examples of how you've successfully delivered projects on time and within budget, especially in a publishing context.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Williams Lea
✨Know Your Content Inside Out
Before the interview, dive deep into the specifics of content development and publishing. Familiarise yourself with the latest trends in multimedia publishing and eLearning. This will not only help you answer questions confidently but also demonstrate your passion for the role.
✨Showcase Your Project Management Skills
Be ready to discuss your experience managing projects, especially under tight deadlines. Prepare examples that highlight your ability to coordinate with various teams and stakeholders, ensuring that projects are delivered on time and within budget.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the company's approach to content development and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Your Collaborative Spirit
Since the role involves working closely with authors, content creators, and various teams, be prepared to share examples of how you've successfully collaborated in the past. Highlight your interpersonal skills and ability to build strong relationships, as these are key to thriving in this position.
