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- Tasks: Drive growth in our HSE Software Tools channel and engage with diverse clients.
- Company: Join Williams Lea TSO, a global leader in tech-enabled business services.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts on tech gadgets.
- Why this job: Be part of a dynamic team transforming business processes with innovative technology.
- Qualifications: Sales experience in digital services or SaaS; eager to learn and grow.
- Other info: Hybrid work model with excellent career development opportunities.
The predicted salary is between 25000 - 35000 ÂŁ per year.
Salary: ÂŁ25,000 per annum, plus commission
Contract: Permanent, full time
Shifts: 37.5 hours per week, Mon-Fri, 9:00–17:30, 1-hour unpaid lunch
Work model: Hybrid (2 days remote, 3 in office) following successful completion of a 3-month probationary period
Williams Lea TSO are looking for a motivated Sales and Support Executive to join our team in Norwich! Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations.
Purpose of the Role
We are seeking a commercially driven Account Executive to manage and grow our web-based HSE Software Tools channel (Stress & Safety Climate), currently generating over ÂŁ600k in annual revenue. This is a client-facing, revenue-accountable role working with a diverse international customer base across corporate, government and academic sectors. You will take ownership of subscription growth, renewal performance and customer engagement, while ensuring the highest standards of service delivery.
Key Responsibilities
- Develop a comprehensive understanding of the HSE Software Tools portfolio, customer base and market positioning
- Take ownership of growing the direct customer base and achieving agreed revenue and GMAR targets
- Manage the full subscription lifecycle, including proactive renewal management and retention strategies
- Analyse customer and market data to identify new target organisations and growth opportunities
- Work closely with Marketing to develop targeted campaigns and generate qualified leads
- Identify opportunities to partner with industry bodies and associations
- Attend relevant conferences and events to strengthen relationships and drive new business
- Support customers with technical account administration and resolve issues effectively
- Collaborate cross-functionally with Client Services, Marketing and wider internal teams to deliver revenue objectives
About You
- Minimum 1 year sales experience within publishing, digital services or SaaS
- Sales experience with online products is desirable
- Experience selling internationally desirable
- Commercially motivated and target-driven
- Willing and eager to learn within this unique and specialised business area
- Confident engaging with corporate and public‑sector stakeholders
- Comfortable working with technical products and supporting customers
- Strong organisational and CRM skills
- Able to analyse data and translate insights into action
- Team‑oriented with a proactive, growth‑focused mindset
- Confident manner with ability to communicate at all levels
- Highly organised with good administrative skills
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well‑being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro‑ratio for part time or fixed term roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Health Assessments
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
HSE Software Account Executive in Norwich employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HSE Software Account Executive in Norwich
✨Tip Number 1
Get to know the company inside out! Research Williams Lea TSO, their HSE Software Tools, and their market position. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry conferences and events where you can meet potential clients and partners. Building relationships is key, so don’t be shy about introducing yourself and sharing your enthusiasm for the role.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by simulating common questions related to sales and customer engagement. Use your past experiences to demonstrate how you can drive subscription growth and manage client relationships effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take on the challenge of growing our HSE Software Tools channel.
We think you need these skills to ace HSE Software Account Executive in Norwich
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the HSE Software Tools and the market. This will help you tailor your application to show how you can contribute to our goals.
Be Authentic: While it’s cool to use AI tools for polishing your CV or cover letter, make sure everything reflects your true skills and experiences. We want to see the real you!
Highlight Relevant Experience: Make sure to showcase any sales experience you have, especially in digital services or SaaS. If you've worked with international clients, don’t forget to mention that too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently!
How to prepare for a job interview at Williams Lea
✨Know Your Stuff
Before the interview, dive deep into the HSE Software Tools portfolio. Understand the features, benefits, and how they stand out in the market. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in SaaS or digital services. Be ready to share specific examples of how you've met or exceeded targets, managed customer relationships, and handled renewals. This will demonstrate your commercial drive and ability to thrive in a revenue-accountable role.
✨Engage with the Company Culture
Familiarise yourself with Williams Lea's values and culture. During the interview, express how your personal values align with theirs, particularly around diversity and teamwork. This connection can set you apart as a candidate who fits well within their environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it demonstrates your proactive mindset!