Receptionist at Williams Lea in Newcastle upon Tyne

This Full time on site position offers great opportunities for career growth.

Receptionist Salary: £19,447.85 per annum(£26,521 FTE), plus company benefits

Shifts: 27.5 hours per week, Monday - Friday, rotational shifts 8am-2pm and 11am-5pm with 30 minutes unpaid break

• Work model: Fully onsite
• Purpose of role

The Reception team provides administrative front line service to all visitors and provides support to all staff, the role requires a certain amount of flexibility.

The primary focus of the Receptionist will be to deal with requests which come into the Office Services team.

Key responsibilities

• Collection and opening of post within SLA
• Special and Recorded Post processing
• Welcome visitors with a high standard of customer service, signing in guests and issuing access cards with prior authorisation
• Delivering a high quality standard of corporate service including arranging client meetings and events
• Ensuring a smooth running of daily requests, showing flexibility and willingness to support colleagues and take on additional duties if required
• Liaising with the Office Services team for training materials and printing needs for seminars to ensure a prompt start for training events
• Dealing with administration tasks
• Dealing with telephone and email enquiries in a timely manner
• Ensuring that the post deadlines are kept to.
• Reprographics, scanning and printing
• General maintenance of general office equipment
• Assisting with moving and transportation of boxes around the office
• Personal attributes
• Previous reception/customer service experience essential
• Well presented, with excellent communication skills (written and vernal)
• Strong customer focus
• Ability to operate at all levels within the organisation
• Confident and with a professional, business-like manner
• Ability to work under pressure, maintaining accuracy and delivering against timescales
• Team player, consistently in tune with the aims and objectives of the business
• Excellent time management and organisational skills
• Ability to carry out delegated functions/tasks/projects
• High level of confidentiality in management of staff
• Able to meet deadlines and priorities tasks
• An understanding of an employer’s statutory and 'best practice’ Health & Safety requirement
• Strong administration skills and fully conversant with Microsoft packages such as Word and Excel
• Rewards and Benefits
• 25 days holiday, plus bank holidays(pro-rata for part time roles)
• Salary sacrifice schemes, retail vouchers – including our Tech Scheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme
• Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation ("protected characteristic") in discrimination law.

It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersat WL@williamslea. com(we do not accept applications to this email address).

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