Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Multi Services Assistant, providing top-notch customer service and support.
- Company: Williams Lea is a global leader in business-critical support services for top-tier clients.
- Benefits: Enjoy perks like salary sacrifice schemes, private medical insurance, and discounted gym memberships.
- Why this job: Be part of a dynamic team with opportunities for growth and a focus on sustainability.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office are essential.
- Other info: This role is fully onsite in Oxford, working Monday to Friday, 8.30am-5pm.
The predicted salary is between 21600 - 32400 ÂŁ per year.
This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom.
Salary: ÂŁ25,000 per annum, plus company benefits
Location: Oxford, OX4 2RW
Contract: Permanent, Full Time
Hours: 37.5 hours per week, Monday to Friday between the hours of 8:30am – 5:30pm with 1 hour unpaid break
Williams Lea seeks a Multi Services Assistant to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of this role:
The primary focus of the Multi Services Assistant will be to support the Reprographics and the Office Services on a daily basis to ensure all tasks are completed within time frame specified.
You will add value by providing daily back-office services for our client and teams. Services include but are not limited to reprographics and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed. The ideal candidate will have experience in administration and document production, and be extremely computer savvy.
Key responsibilities :
- Delivering an exceptional electronic and hard copy file management service
- Return or add documents to existing client files
- Work with the practice management system to log and record documents
- Filing and file housekeeping
- Understanding and processing of principle documents
- Maintain all filing and work areas in a tidy and orderly manner
- Collect file and documents from client areas and return files to shelves
- Sort, scan, rename, distribute incoming mail to the dedicated centralised filing area
- Maintain equipment to a good working order and troubleshoot problems, place service calls when needed
- Follow all stock and consumable procedures. Replenish copiers with all consumables
- Prioritise jobs and run them to meet customer requirements and deadlines
- Provide photocopying, scanning, and printing as per customer instructions
- Collect and complete any information required for billing or client charge back data
- Ensure that job requests are tracked on system properly before beginning new request
- Understand and comply with Floor support corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideas
- Binding final form documents
- Extensive computer and data related tasks
- Usage of internal and external portals/systems
- Deal with any customer enquires in a prompt and efficient manner
- Accept requests for Williams Lea work, notifying customers of estimated completion time as appropriate and in line with service level agreements
Personal attributes
- Experience in office administration is essential
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays(pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Health Assessments
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
#J-18808-Ljbffr
Multi Services Assistant employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Services Assistant
✨Tip Number 1
Familiarise yourself with the specific services offered by Williams Lea. Understanding their business-critical support services will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the Multi Services Assistant role focuses heavily on providing excellent customer service, be prepared to share examples of how you've successfully managed client interactions in the past.
✨Tip Number 3
Network with current or former employees of Williams Lea on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare to discuss your ability to work under pressure and manage multiple tasks. The role requires a high level of multi-skilling, so think of specific instances where you've successfully juggled various responsibilities.
We think you need these skills to ace Multi Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Multi Services Assistant role. Focus on customer service experience, multi-tasking abilities, and any previous roles that required attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for the role, particularly in providing excellent customer service.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office programmes and any experience you have in managing workflows or supporting teams. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Multi Services Assistant role.
How to prepare for a job interview at Williams Lea
✨Showcase Your Customer Service Skills
As a Multi Services Assistant, you'll need to demonstrate excellent customer service skills. Prepare examples of how you've successfully handled client interactions in the past, focusing on your ability to resolve issues and provide a positive experience.
✨Familiarise Yourself with Microsoft Office
Since the role requires extensive use of Microsoft Office programmes, brush up on your skills before the interview. Be ready to discuss specific tasks you've completed using these tools, as well as any relevant projects that highlight your proficiency.
✨Emphasise Your Attention to Detail
Attention to detail is crucial for this position. Prepare to discuss situations where your critical eye for accuracy made a difference, whether in managing documents or ensuring service delivery met high standards.
✨Demonstrate Your Ability to Work Under Pressure
The role involves working under tight deadlines, so be prepared to share examples of how you've successfully managed stress and prioritised tasks in previous jobs. Highlight your flexible approach and willingness to adapt to changing demands.
