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- Tasks: Join our team as a Multi Services Assistant, providing top-notch administrative support.
- Company: Williams Lea is a global leader in technology-enabled business support services.
- Benefits: Enjoy perks like salary sacrifice schemes, private medical insurance, and discounted gym memberships.
- Why this job: Be part of a dynamic team in a fast-paced environment with opportunities for career growth.
- Qualifications: Administrative experience is essential; customer service skills are a plus.
- Other info: Work fully onsite in London with rotational shifts, including occasional late shifts.
The predicted salary is between 28000 - 28000 £ per year.
This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom.
Salary: £28,000 per annum, plus company benefits
Location: London, WC2A 3LH
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday, 8.5 hour rotational shifts between the hours of 8am and 9pm, including 1 hour break
Work model: Fully onsite
Williams Lea seeks a Multi Services Assistant to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.
Purpose of role
We are looking for a committed and conscientious administrator to join our team in the reprographics office providing exceptional administrative support to our clients. If you have an eye for detail and can work in a fast-paced environment working to tight deadlines this could be your next great move.
You will be working, as part of a team, in the heart of the organisation supporting our client with a wide range of administrative functions. You will be very busy and never bored! Please note, this role will require you to work on a rotational basis, which will include a late shift every 4-6 weeks.
Key responsibilities
- Delivering an exceptional photocopy, scanning, and printing service
- Collecting and delivering a multitude and variety of photocopying, scanning and printing jobs from around the office
- Stationery ordering and delivering to specific areas of the office
- Maintaining the highest levels of customer service
- Your attention to detail and commitment to delivering first-class customer service will provide an industry-leading service with exceptional standards to the firm
- Your attitude and adaptability are more important to us than your experience
Personal attributes
- Administrative experience is needed for this role
- Reprographics experience would be advantageous but not essential
- Customer service experience would also be desirable but again not essential
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TVs, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Health Assessments
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
About Us
Longevity driven by innovation
In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
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Multi Services Assistant employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Services Assistant
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of reprographics and customer service will help you stand out during the interview.
✨Tip Number 2
Showcase your adaptability and teamwork skills. Since the role involves working in a fast-paced environment, be prepared to discuss examples of how you've successfully collaborated with others under pressure.
✨Tip Number 3
Research Williams Lea and their client base. Knowing about their operations and values can help you align your answers with what they are looking for, demonstrating your genuine interest in the company.
✨Tip Number 4
Prepare to discuss your attention to detail. Since this role requires high standards in delivering services, think of specific instances where your meticulousness made a difference in your previous roles.
We think you need these skills to ace Multi Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Multi Services Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, attention to detail, and any customer service roles you've held. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that showcase your ability to deliver exceptional customer service and work under tight deadlines.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Multi Services Assistant role.
How to prepare for a job interview at Williams Lea
✨Show Your Attention to Detail
As a Multi Services Assistant, attention to detail is crucial. During the interview, provide examples of how you've successfully managed tasks that required precision and accuracy, whether in administrative roles or other experiences.
✨Demonstrate Your Customer Service Skills
Since the role involves delivering exceptional customer service, be prepared to discuss your previous experiences in customer-facing positions. Highlight specific instances where you went above and beyond to meet client needs.
✨Emphasise Your Adaptability
The job requires working in a fast-paced environment with tight deadlines. Share examples of how you've adapted to changing situations or handled multiple tasks simultaneously in previous roles.
✨Research Williams Lea
Familiarise yourself with Williams Lea's services and values. Understanding their commitment to innovation and customer service will help you align your answers with their expectations and demonstrate your genuine interest in the company.
