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- Tasks: Deliver high-quality research publications for a global financial services client.
- Company: Join Williams Lea, a leader in publishing and communications.
- Benefits: Enjoy 25 days holiday, competitive salary, and a supportive work environment.
- Why this job: Make an impact in a fast-paced role with global collaboration.
- Qualifications: Strong organisational skills and attention to detail required.
- Other info: Great opportunity for personal development and career growth.
The predicted salary is between 46000 - 46000 £ per year.
Salary: £46,000 per annum
Location: London EC1A
Contract: Six-month fixed-term, full time
Hours: 37.5 hours per week
Working Pattern: Monday–Friday, 9:00am–5:30pm (1-hour unpaid lunch)
Work Model: Fully onsite
About the Role
As a Research Associate Publisher II, you will play a critical role in the delivery of high-quality, time-sensitive research publications for a global financial services client. Operating within a Williams Lea team of nine across London, Hong Kong, Tokyo, and India, this role is central to ensuring research publications are produced, quality-controlled, and distributed accurately, compliantly, and on time. The position is heavily delivery-focused, with approximately 70% of time dedicated to business-as-usual (BAU) publishing activities and 30% to change, UAT, and technology initiatives. Pre-deal publishing is a core and business-critical component of the role and occurs frequently, requiring precision, speed, and sound judgement. Once trained, the successful candidate will be trusted to make day-to-day operational decisions independently, escalating issues appropriately while maintaining ownership of outcomes.
Key Relationships & Scope
- Daily collaboration with Research Analysts, Operations, Technology teams, and offshore partners
- Close partnership with the onshore publications team across EMEA and APAC
- Primary regional focus on EMEA, while contributing to global consistency of service
- Regular interaction with senior stakeholders to ensure service standards and expectations are met
Key Responsibilities
Operational Delivery
- Support Research Analysts in the authoring, formatting, and publishing of research reports across end-to-end workflows
- Manage and execute high-volume, time-critical pre-deal publishing, including preparation of client lists, entitlement checks, and coordinated distribution
- Monitor workflows, priorities, and handoffs across onshore and offshore teams to ensure deadlines, quality, and SLAs are consistently met
- Perform rigorous quality control, proofing, and compliance checks to ensure accuracy, consistency, and adherence to publishing standards
- Make informed operational decisions daily to maintain service excellence, escalating where appropriate
Change, UAT & Continuous Improvement
- Actively participate in UAT cycles, technology releases, and workflow enhancements
- Identify opportunities to improve tools, processes, and service outcomes; provide structured feedback to stakeholders
- Take ownership of NextGen training materials and documentation, ensuring they remain accurate and up to date
Training & Onboarding
- Coordinate with Research Trainers to support onboarding of new joiners
- Assist with access requests, systems setup, and operational training
- Identify training needs and support the delivery of training sessions on publishing processes and tools
Client Focus & Service Excellence
- Deliver consistently high levels of customer service and proactive communication throughout the publication lifecycle
- Build trusted relationships with end users and client stakeholders
- Resolve client issues effectively, ensuring root causes are addressed and lessons learned are shared
- Actively encourage and incorporate client feedback to drive service improvements
General Responsibilities
- Build strong working relationships across the Williams Lea global network
- Share knowledge and best practices across the team
- Maintain a positive, professional, and solutions-oriented approach
- Champion Williams Lea values and culture, acting as a role model at all times
- Take ownership of personal development and continuous learning
Essential Skills & Experience
- Organisational & Project Management Skills: Proven ability to manage multiple priorities and deliver under tight deadlines in a fast-paced environment
- Attention to Detail: Exceptional accuracy and quality focus across all stages of publishing
- Communication & Collaboration: Strong interpersonal skills with the confidence to work across global teams and escalate when required
- Training & Knowledge Sharing: Experience supporting or delivering training and onboarding activities
- Problem Solving & Judgement: Ability to assess issues, make decisions independently once trained, and seek support when needed
- Technical Skills: Advanced MS Office (Word, Excel, Outlook); working knowledge of SharePoint and Adobe Acrobat
Personal Competencies
- Proactive, self-managing, and resilient in a high-pressure environment
- Confident decision-maker with sound judgement
- Strong team player with a collaborative mindset
- Positive, ‘can-do’ attitude and professional presence
- Motivated to continuously improve skills, processes, and service quality
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: 25 days holiday plus
Research Associate Publisher II in London employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research Associate Publisher II in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Williams Lea on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with the key responsibilities and think of examples from your past that showcase your skills in operational delivery and quality control.
✨Tip Number 3
Show off your problem-solving skills during the interview. Be ready to discuss how you've tackled challenges in previous roles, especially in fast-paced environments. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the Research Associate Publisher II role can leave a lasting impression. Plus, it shows you're genuinely keen on joining the team!
We think you need these skills to ace Research Associate Publisher II in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Research Associate Publisher II role. Highlight relevant experience and skills that match the job description, especially your organisational and project management skills.
Showcase Attention to Detail: Since this role requires exceptional accuracy, be sure to proofread your application thoroughly. A well-formatted and error-free submission will demonstrate your attention to detail right from the start.
Be Clear and Concise: When writing your cover letter, get straight to the point. Use clear language to explain why you’re a great fit for the role and how your previous experiences align with the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people and helps us keep track of all applicants efficiently.
How to prepare for a job interview at Williams Lea
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Research Associate Publisher II. Familiarise yourself with the key tasks like managing high-volume publishing and quality control. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires managing multiple priorities under tight deadlines, be prepared to discuss specific examples from your past experiences. Highlight how you've successfully juggled tasks and met deadlines, especially in fast-paced environments. This will illustrate your ability to thrive in the role.
✨Demonstrate Your Communication Skills
Effective communication is crucial for this position, especially when collaborating with global teams. Be ready to share instances where you've successfully communicated complex information or resolved issues with stakeholders. This will showcase your interpersonal skills and ability to work collaboratively.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities and judgement. Think of situations where you had to make quick decisions or resolve conflicts. Articulating your thought process will show that you can handle the operational decisions required in this role.
