At a Glance
- Tasks: Lead a dynamic team to create stunning presentations and manage workflow in a fast-paced environment.
- Company: Join Williams Lea, a global leader in tech-enabled business services with a collaborative culture.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts on tech and gym memberships.
- Other info: Embrace a hybrid work model with excellent career growth opportunities in a diverse workplace.
- Why this job: Make an impact by enhancing high-profile presentations while developing your leadership skills.
- Qualifications: Proven people management experience and advanced skills in PowerPoint, Word, and Excel.
The predicted salary is between 35000 - 35000 £ per year.
Salary: £35,000 per annum + 10% evening shift differential (totalling £38.5K)
Location: Leeds LS10
Contract: Permanent, full time
Hours: 37.5 hours per week, Mon-Fri 3pm-11pm with a 30-min break
Work model: Hybrid following successful completion of the probationary period
Direct reports: 5 Presentation Operators, 1 Senior Presentation Operator
Williams Lea is looking for a Presentations Designer to join our team! Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations.
Purpose of the Role
The Presentations Supervisor is an experienced people manager with advanced expertise in Microsoft PowerPoint and Excel, and strong knowledge of Word. This role is responsible for managing a workflow queue in a fast-paced production environment and collaborating closely with the Design team.
Key Responsibilities
- Deliver a first-class service in line with Presentation Services processes
- Collaborate closely with the Day DPT team and Design team to ensure consistent service delivery
- Manage workflow and support day-to-day operations for a hybrid, offsite team
- Accurately create and update presentations/documents in line with client KPIs and deadlines
- Ensure all work is thoroughly quality-checked and delivered right first time
- Estimate production time to support effective deadline management
- Partner with the Design team on joint projects as required
- Communicate effectively with clients and team members to manage expectations and operational needs
- Provide clear and comprehensive handovers between shifts
- Deliver template and process training to new Presentation Services team members
- Ensure compliance with all departmental, company, and client policies
- Maintain professional standards, including dress code and site-specific procedures
- Manage team performance, development, attendance, and annual appraisals
- Monitor and maintain SLA performance in line with contractual requirements
- Support the Account Manager with month-end and ad hoc tasks
- Deliver template training to new joiners within the Banking community
Key Competencies
- Proven experience in people management, with strong client-facing, interpersonal, and communication skills
- Advanced proficiency in PowerPoint, Word, and Excel (InDesign knowledge is advantageous)
- Strong capability in complex chart creation and troubleshooting in Excel
- Expertise in PowerPoint master slides, themes, and template creation
- Creative approach to presenting information in engaging, visually effective formats, using approved AI tools where appropriate
- Exceptional attention to detail, with a strong “right first time” mindset
- Excellent customer service skills and confidence in client interaction (verbal and written)
- Ability to perform under pressure and meet tight deadlines with flexibility and adaptability
- Experience in recruitment and selection processes
- Process-driven mindset with an interest in automation and continuous improvement
- Familiarity with ISO audit processes and service alignment
- Ability to lead effectively in a remote or hybrid environment
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles), salary sacrifice schemes, retail vouchers, Life Assurance, Private Medical Insurance, Dental Insurance, Health Assessments, Cycle-to-work scheme, Discounted gym memberships, Referral Scheme.
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Presentations Supervisor in Leeds employer: Williams Lea
Williams Lea is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive benefits package including 25 days of holiday, private medical insurance, and opportunities for career development. Located in Leeds, the company fosters a collaborative and inclusive work culture, empowering employees to thrive in a dynamic environment while managing high-profile projects with cutting-edge technology. Join us to be part of a global team dedicated to delivering excellence and innovation in business services.
StudySmarter Expert Advice🤫
We think this is how you could land Presentations Supervisor in Leeds
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Williams Lea and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Williams Lea are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Williams Lea on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Williams Lea. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Presentations Supervisor in Leeds
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Williams Lea. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Williams Lea:Show us that you’ve done your homework! In your application, briefly mention what you admire about Williams Lea’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Williams Lea
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Williams Lea will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Williams Lea, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
