Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide professional print and mail room services while ensuring excellent customer service.
- Company: Join Williams Lea, a global leader in business-critical support services.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts on tech and gym memberships.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team and develop your career in a supportive environment.
- Qualifications: Good PC skills and a willingness to learn; previous experience is a plus.
The predicted salary is between 28860 - 28860 ÂŁ per year.
Salary: ÂŁ28,860 per annum, plus company benefits
Location: London, EC2N 4AG
Contract: Permanent, Full time
Shifts: 37.5 hours per week, Monday – Friday, 7.5 hour shifts between the hours of 8am until 5pm, with occasional weekend cover required.
Work model: Fully onsite
Williams Lea seeks an Office Services Operator to join our team! Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.
Purpose of role
The role of Office Services Operator is to provide a professional print and mail room service to all clients and contractors. With excellent customer services skills, the office services operator will assist the client to meet deadlines, producing a high standard of work, putting the customer/client first and foremost while helping to run an efficient service.
Key responsibilities
- Reprographics: Scan, print and copy documents for the client making sure work is quality checked and sent back correctly.
- Post Duties: Deal with incoming post. Sort and scan everything and e-mail to the relevant departments.
- Deal with outgoing post by Franking/Royal Mail click and crop. Book couriers and deal with incoming couriers quickly and efficiently.
- Build relationship with clients and manage their perceptions and expectations.
- Support colleagues and work as a team in order to achieve the best results for clients.
- Comply with departmental procedures.
- Assist with stationery. Check and stock cupboards, record items that need ordering.
Personal attributes
- A willing and enthusiastic attitude.
- Good PC skills with knowledge of Microsoft Word and Excel.
- Previous Post room and Reprographics experience would be preferable but not essential.
- Good customer service skills.
- Able to think outside the box and make decisions if required in the absence of the Team Leader or Senior Operator.
- Able to handle difficult situations well and to act appropriately.
- Display an adaptable and flexible approach.
- Team player – not only within their team but personable and will help out wherever required to get the job done.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part time and fixed term roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
View our Privacy Notice here.
Office Services Operator in Hastings employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Services Operator in Hastings
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Williams Lea. Understand their values and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your skills match the role of Office Services Operator, especially your customer service skills and ability to work as part of a team.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and are ready to represent Williams Lea well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Office Services Operator in Hastings
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Office Services Operator role. Highlight any customer service experience and your ability to work in a team, as these are key for us.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show off your enthusiasm for the role and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Relevant Skills: Don’t forget to mention your PC skills, especially with Microsoft Word and Excel. If you have any experience in reprographics or post room duties, make sure to include that too – it’ll set you apart from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Williams Lea
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Office Services Operator. Familiarise yourself with tasks like reprographics, post duties, and customer service expectations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role heavily relies on excellent customer service, prepare examples from your past experiences where you've successfully handled client interactions. Think about how you managed expectations or resolved issues, as these stories will highlight your suitability for the job.
✨Be Ready to Discuss Teamwork
This position requires a team player attitude, so be prepared to discuss how you've collaborated with others in previous roles. Share specific instances where you supported colleagues or contributed to a team goal, as this will showcase your ability to work well in a team environment.
✨Demonstrate Flexibility and Problem-Solving
The job may involve handling difficult situations, so think of examples where you've had to adapt quickly or make decisions under pressure. Highlighting your flexibility and problem-solving skills will reassure the interviewer that you can handle the dynamic nature of the role.