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- Tasks: Create, format, and proofread documents for a global law firm.
- Company: Join Williams Lea, a leading provider of business-critical support services worldwide.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts on tech and gym memberships.
- Why this job: Be part of a dynamic team, enhancing your skills in a fast-paced, remote environment.
- Qualifications: 1 year of document production experience and advanced Microsoft Office skills required.
- Other info: Work remotely with opportunities for career development and a supportive company culture.
The predicted salary is between 25000 - 25000 ÂŁ per year.
This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom.
Document Production Specialist page is loaded
Document Production Specialist
Apply remote type Remote locations Remote Work From Home (GBR) time type Full time posted on Posted Yesterday job requisition id R251002367
Document Production Specialist
Salary: ÂŁ25,000 per annum plus ÂŁ20 per month phone allowance, plus company benefits
Location/Work model: Remote
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday to Friday, 7.00am to 3.00pm with 30-minute unpaid lunch break
Williams Lea seeks an experienced Document Production Specialist to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of role
We are seeking a talented and dynamic Document Production Specialist to join our fully remote team, supporting our client — a key global law firm.
In this role, you will work collaboratively within a team environment, producing, formatting, and quality-checking a wide range of client documents to meet strict client deadlines. You will confidently interpret client instructions, follow established brand guidelines, and proactively seek clarification where required to ensure complete accuracy and alignment with expectations.
Your day-to-day work will primarily involve Microsoft Office applications (Word, PowerPoint, and Excel), applying consistent formatting, layout, and styling to create polished, professional documents. You will also support with PDF editing and basic document troubleshooting, ensuring all outputs meet the highest quality standards and comply with client specifications.
This role is ideal for a self-starter with strong organisational skills, an eye for detail, and a commitment to delivering accurate and timely work. You will thrive in a team-focused, fast-paced environment, contributing to the seamless delivery of services to our client.
Key responsibilities
- Create, format, edit, and proofread business documents to client specifications and brand standards.
- Perform quality assurance checks to ensure accuracy, consistency, and completeness of all work.
- Review and assess incoming job requests, clarifying instructions as needed.
- Track and manage tasks using logs or workflow systems to meet agreed deadlines.
- Perform intake and workflow coordination functions, escalating issues where necessary.
- Communicate effectively with team members, supervisors, and clients on project status or concerns.
- Use required software, technology, and office equipment proficiently to complete tasks.
- Troubleshoot basic software or hardware issues, escalating complex problems as needed.
- Follow Williams Lea and client policies, including data security and confidentiality requirements.
- Support a proactive, service-focused environment and contribute to continuous process improvement.
- Use equipment and supplies efficiently to support cost-effective operations.
Personal attributes
- Minimum 1 year of document production experience, ideally in legal, banking, or corporate environments.
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint) with strong keyboarding and typing skills.
- Familiar with additional document editing, conversion, and PDF tools.
- Strong verbal and written communication skills, with the ability to understand, clarify, and act on client instructions.
- Strong attention to detail with the ability to ensure accuracy and consistency.
- Organised and disciplined, with the ability to manage multiple tasks and meet tight deadlines in fast-paced environments
- Adaptable and versatile, able to respond to shifting priorities, client needs, and workflow demands.
- Collaborative team player who contributes to a supportive, service-focused environment.
- Practical problem-solver with the ability to troubleshoot basic software and hardware issues and escalate appropriately when needed.
- Exercises sound judgment and escalate issues appropriately.
- Professional verbal and written communication skills.
- Self-motivated and proactive, taking ownership of tasks and working with minimal supervision.
- Professional, reliable, and resilient — receptive to feedback and committed to continuous improvement.
- Maintains confidentiality and handles sensitive information responsibly, demonstrating integrity at all times.
- Customer-focused, with a positive attitude and a commitment to delivering excellent service.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
View our Privacy Notice https://www.williamslea.com/privacy-statement
In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
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Document Production Specialist employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Document Production Specialist
✨Tip Number 1
Familiarise yourself with Microsoft Office applications, especially Word, Excel, and PowerPoint. Since the role heavily relies on these tools, being proficient will not only boost your confidence but also demonstrate your capability during any potential assessments.
✨Tip Number 2
Showcase your attention to detail by preparing a few sample documents that highlight your formatting and proofreading skills. This can be a great conversation starter during interviews and will illustrate your ability to meet client specifications.
✨Tip Number 3
Network with current or former employees of Williams Lea on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare for potential scenario-based questions in interviews by thinking through how you would handle tight deadlines or conflicting priorities. Being able to articulate your problem-solving approach will show that you're ready for the fast-paced environment.
We think you need these skills to ace Document Production Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in document production, especially in legal or corporate environments. Emphasise your advanced skills in Microsoft Office applications and any specific tools you have used.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and organisational skills. Mention your ability to work under tight deadlines and your commitment to delivering high-quality work, as these are key attributes for the role.
Showcase Relevant Experience: In your application, provide examples of past projects where you created, formatted, or proofread documents. Highlight any experience with quality assurance checks and how you ensured accuracy and consistency in your work.
Demonstrate Communication Skills: Since effective communication is crucial for this role, include examples of how you've successfully clarified client instructions or collaborated with team members in previous positions. This will show your ability to thrive in a team-focused environment.
How to prepare for a job interview at Williams Lea
✨Showcase Your Document Production Experience
Make sure to highlight your previous experience in document production, especially if it's in legal or corporate environments. Be prepared to discuss specific examples of documents you've created or formatted, and how you ensured they met client specifications.
✨Demonstrate Proficiency in Microsoft Office
Since the role requires advanced skills in Microsoft Word, Excel, and PowerPoint, be ready to discuss your proficiency with these applications. You might even want to mention any shortcuts or techniques you use to enhance productivity and accuracy.
✨Emphasise Attention to Detail
This position demands a strong eye for detail. During the interview, provide examples of how you've maintained accuracy and consistency in your work. Discuss any quality assurance processes you follow to ensure that all documents are error-free.
✨Prepare for Team Collaboration Questions
As a Document Production Specialist, you'll be working closely with team members. Be ready to share experiences where you successfully collaborated on projects, resolved conflicts, or contributed to a supportive team environment. Highlight your communication skills and adaptability.
