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- Tasks: Join us as a Document Production Associate, handling word processing and document production tasks.
- Company: Williams Lea is a global leader in business-critical support services for top-tier clients.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts on tech and gym memberships.
- Why this job: Be part of a dynamic team in a fast-paced environment with opportunities for career growth.
- Qualifications: 1+ year experience in document production; skilled in MS Office and strong attention to detail required.
- Other info: Work fully onsite in London, Monday to Friday, with a supportive and diverse company culture.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Overview
Join to apply for the Document Production Associate role at Williams Lea.
This range is provided by Williams Lea. Your actual pay will be based on your skills and experience â talk with your recruiter to learn more.
Base pay range
Document Production Associate
Salary: ÂŁ32,552 per annum, plus company benefits
Location: London, EC2N 4BQ
Contract: Full Time, Permanent
Shifts: 40 hours per week, Monday â Friday, 8am until 5pm with 1 hour unpaid lunch break
Work model: Fully onsite
Purpose of role
The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
Responsibilities
- Utilise appropriate logs and/or tracking software for all document production work
- Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- Perform work in document production, proofreading, intake and workflow coordination functions, as needed
- Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions. Communicate with team members, lead, supervisor or client on job or deadline concerns
- Meet contracted deadlines for service delivery to our clients
- Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work, as requested
- Adhere to Williams Lea policies, in addition to client policies
- Use equipment and supplies in a cost-efficient manner
Personal attributes
- Minimum (1) year document production experience preferably in a legal, banking or large
- Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents
- Strong attention to detail; able to work on multiple projects simultaneously
- Must have good organisational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays(pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers â including our TechScheme which can be used on a range of gadgets such as Smart TVâs, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Health Assessments
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).
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Seniority level
- Associate
Employment type
- Full-time
Job function
- Legal and Administrative
- Industries
- Legal Services, Office Administration, and Administrative and Support Services
Equal Opportunity Employer â Referrals increase your chances of interviewing at Williams Lea by 2x
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Document Production Associate employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Document Production Associate
â¨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly MS Office. Being proficient in Word, Excel, and PowerPoint will not only help you during the application process but also demonstrate your readiness for the role.
â¨Tip Number 2
Highlight any previous experience in document production, especially in legal or corporate environments. Be prepared to discuss specific examples of how you've managed multiple projects and met tight deadlines in your past roles.
â¨Tip Number 3
Showcase your attention to detail and organisational skills during any interviews or discussions. You might want to prepare a few scenarios where you successfully handled sensitive documents or resolved issues under pressure.
â¨Tip Number 4
Research Williams Lea and their client base to understand their business model and values. This knowledge will help you tailor your responses and demonstrate your enthusiasm for contributing to their team.
We think you need these skills to ace Document Production Associate
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in document production, especially in legal or corporate environments. Emphasise your proficiency with MS Office and any other software you have used.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Use examples from your past work to demonstrate how you meet their requirements.
Showcase Attention to Detail: Since the role requires strong attention to detail, ensure your application is free from typos and errors. This will reflect your ability to produce high-quality documents.
Highlight Problem-Solving Skills: In your application, mention instances where you've successfully resolved issues or improved processes in previous roles. This aligns with the company's emphasis on problem-solving abilities.
How to prepare for a job interview at Williams Lea
â¨Know Your Software
Familiarise yourself with MS Office, especially Word, Excel, and PowerPoint. Be prepared to discuss your experience with these tools and how you've used them in previous roles, as proficiency is key for a Document Production Associate.
â¨Demonstrate Attention to Detail
During the interview, highlight examples where your attention to detail made a difference in your work. This role requires precision, so showcasing your ability to proofread and edit documents effectively will impress the interviewers.
â¨Showcase Your Problem-Solving Skills
Be ready to discuss specific instances where you encountered challenges in document production and how you resolved them. This will demonstrate your ability to handle sensitive information and troubleshoot issues efficiently.
â¨Emphasise Teamwork and Communication
Since the role involves collaboration with team members and clients, share experiences that illustrate your ability to work well in a team and communicate professionally. This will show that you can thrive in a fast-paced environment while maintaining strong relationships.