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- Tasks: Create and format professional documents while ensuring accuracy and quality.
- Company: Join Williams Lea, a global leader in business-critical support services.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts on tech gadgets.
- Why this job: Be part of a dynamic team in a fast-paced environment with growth opportunities.
- Qualifications: 1 year of document production experience and proficiency in Microsoft Office required.
- Other info: Hybrid work model available after 6 months; commitment to diversity and inclusion.
The predicted salary is between 22000 - 30000 ÂŁ per year.
Join to apply for the Administrative Specialist role at Williams Lea
Join to apply for the Administrative Specialist role at Williams Lea
This range is provided by Williams Lea. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Williams Lea
Salary: ÂŁ26,304 per annum, plus company benefits
Contract: Full Time
Shifts: 40 hours per week, Monday – Friday, 7am until 4pm with 1 hours unpaid lunch break
Work model: Hybrid only after the first 6 months.
Williams Lea seeks a Document Production Associate to join our team!
Williams Lea by RRD is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea by RRD employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised onshore facilities, and through best cost company offshore locations.
Purpose of role
We are seeking a talented Document Production Associate to join our team, based at
our Onshore Delivery Centre in Leeds, supporting our client — a key global law firm.
In this role, you will work collaboratively within a team environment, producing, formatting, and quality-checking a wide range of client documents to meet strict client deadlines. You will confidently interpret client instructions, follow established brand guidelines, and proactively seek clarification where required to ensure complete accuracy and alignment with expectations.
Your day-to-day work will primarily involve Microsoft Office applications (Word, PowerPoint, and Excel), applying consistent formatting, layout, and styling to create polished, professional documents. You will also support with PDF editing and basic document troubleshooting, ensuring all outputs meet the highest quality standards and comply with client specifications.
This role is ideal for a self-starter with strong organisational skills, an eye for detail, and a commitment to delivering accurate and timely work. You will thrive in a team-focused, fast-paced environment, contributing to the seamless delivery of services to our client.
Key responsibilities
Create, format, edit, and proofread business documents to client specifications and brand standards.
Perform quality assurance checks to ensure accuracy, consistency, and completeness of all work.
Review and assess incoming job requests, clarifying instructions as needed.
Track and manage tasks using logs or workflow systems to meet agreed deadlines.
Perform intake and workflow coordination functions, escalating issues where necessary.
Communicate effectively with team members, supervisors, and clients on project status or concerns.
Use required software, technology, and office equipment proficiently to complete tasks.
Troubleshoot basic software or hardware issues, escalating complex problems as needed.
Follow Williams Lea and client policies, including data security and confidentiality requirements.
Support a proactive, service-focused environment and contribute to continuous process improvement.
Use equipment and supplies efficiently to support cost-effective operations.
Minimum 1 year of document production experience, ideally in legal, banking, or corporate
Proficient in Microsoft Office (Word, Excel, PowerPoint) with strong keyboarding and typing skills.
Familiar with additional document editing, conversion, and PDF tools.
Strong attention to detail with the ability to ensure accuracy and consistency.
Capable of managing multiple tasks and meeting tight deadlines in a fast-paced environment.
Able to troubleshoot basic software and hardware issues.
Exercises sound judgment and escalate issues appropriately.
Professional verbal and written communication skills.
Able to work independently and collaboratively within a team.
Maintains confidentiality and handles sensitive information responsibly.
Customer-focused, self-motivated, and adaptable under pressure.
Personal attributes
* Detail-oriented, with a strong commitment to producing accurate, high-quality documents.
*Organised and disciplined, able to manage multiple tasks and meet tight deadlines.
*Adaptable and versatile — able to respond to changing priorities, client needs, and workflow demands.
*Strong communication skills, with the ability to understand and clarify client instructions.
*Practical problem-solver, able to identify issues and escalate appropriately when required.
*Self-motivated and proactive, taking ownership of tasks and delivering work with minimal supervision.
*Resilient and receptive to feedback, using it to continuously improve performance.
*Collaborative team player who contributes to a supportive, service-focused environment.
*Professional and reliable, maintaining confidentiality and demonstrating integrity at all times.
*Customer-focused, with a positive attitude and a commitment to excellent service delivery.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays(pro-rata for part time or fixed term roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Health Assessments
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).
View our Privacy Notice https://www.williamslea.com/privacy-statement
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Outsourcing and Offshoring Consulting
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Administrative Specialist employer: Williams Lea
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Specialist
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly Microsoft Office applications like Word, Excel, and PowerPoint. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in document production, especially in legal or corporate environments. Be prepared to discuss specific examples of how you've managed tight deadlines and ensured accuracy in your work.
✨Tip Number 3
Showcase your organisational skills by preparing a system for tracking tasks and managing workflow. This will not only help you in the role but also demonstrate to the interviewers that you are proactive and capable of handling multiple responsibilities.
✨Tip Number 4
Emphasise your ability to communicate effectively with team members and clients. Prepare to give examples of how you've clarified instructions or resolved issues in past roles, as strong communication is key in this position.
We think you need these skills to ace Administrative Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in document production, particularly in legal or corporate environments. Emphasise your proficiency in Microsoft Office applications and any specific software tools mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and organisational skills. Mention specific examples of how you've successfully managed multiple tasks and met tight deadlines in previous roles.
Highlight Key Skills: In your application, clearly outline your key skills such as quality assurance, effective communication, and problem-solving abilities. Relate these skills back to the responsibilities listed in the job description to demonstrate your fit for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Ensure there are no spelling or grammatical errors, as accuracy is crucial for this role. Consider asking a friend or colleague to review your application for a fresh perspective.
How to prepare for a job interview at Williams Lea
✨Know Your Documents
Familiarise yourself with the types of documents you will be working on. Understand the formatting and quality standards expected in a legal environment, as this will help you demonstrate your attention to detail during the interview.
✨Showcase Your Software Skills
Be prepared to discuss your proficiency in Microsoft Office applications, especially Word, Excel, and PowerPoint. You might even be asked to complete a practical task, so brush up on your skills beforehand.
✨Demonstrate Teamwork
Since the role involves working collaboratively, think of examples from your past experiences where you successfully worked in a team. Highlight how you contributed to achieving common goals and how you handled any challenges.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
