Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our office, welcoming visitors and providing top-notch customer service.
- Company: Join Williams Lea, a global leader in business support services with a vibrant team culture.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a supportive work environment.
- Why this job: Make a lasting impression and enhance visitor experiences in a dynamic setting.
- Qualifications: Previous receptionist experience and a passion for exceptional customer service.
- Other info: Great opportunity for personal growth and to develop your professional skills.
The predicted salary is between 24570 - 24570 £ per year.
Salary: £24,570 per annum, plus company benefits
Location: Leeds, LS1 4AP
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday, 8:30am until 5pm with 1 hour unpaid lunch break (shifts can change based on client requirements)
Work model: Fully onsite
Williams Lea seeks a First Impression Assistant to join our team. Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.
Purpose of role:
The First Impression Assistant is the first point of contact for visitors calling or visiting our client's office. Duties include welcoming clients and visitors to the office, handling switchboard calls, organising and preparing hospitality and offering administrative support to the firm. Every task which is undertaken must be delivered with an exceptional customer service approach.
A successful First Impression Assistant should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They will be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position.
Key responsibilities:
- Meeting, greeting, and interacting with visitors, tenants and contractors
- External and internal call and email handling including taking and passing on accurate messages
- Updating log-books and schedules
- Processing deliveries
- Ordering, organising and assisting with building events
- Populating data collection workbooks
- Ensuring that security to the building is maintained in line with guidance and standard operating procedures
- Carrying out the reception training for any cover team members and identifying ongoing training needs for the cover team, liaising with the Team Leader as needed
- Raising any concerns about process, practice or incidents as appropriate
Personal attributes:
- Previous receptionist experience is essential
- A committed attitude and dedication to creating a memorable guest experience
- Fluent written and spoken English
- Experience using email and Microsoft packages
- An energetic approach that shines through in your work
- A team focused attitude
- A natural passion and desire to make every visitor smile
- Excellent personal presentation
- Adopts the company values – Teamwork, Integrity, Passion and Success
- Is innovative and can spot an improvement opportunity
- Has the ability to empathise and understand the customer's needs
- Has exceptional communication skills
- Appreciates and values each other's differences
- Always considers the best interests of the company, colleagues and customer
- Has a diligent work ethic
Rewards and Benefits:
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: 25 days holiday, plus...
First Impression Assistant in Ledston employer: Williams Lea Limited
Contact Detail:
Williams Lea Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Impression Assistant in Ledston
✨Tip Number 1
Make sure you research Williams Lea and understand their values. When you walk into that interview, let your passion for customer service shine through. We want to see how you can embody our commitment to creating memorable experiences for every visitor.
✨Tip Number 2
Practice your greeting skills! As a First Impression Assistant, you'll be the face of the company. We recommend rehearsing how you'd welcome a guest or handle a call. A warm smile and a friendly tone can make all the difference.
✨Tip Number 3
Show us your multitasking abilities! Think of examples from your past experience where you juggled multiple tasks effectively. We love candidates who can handle urgent requests while maintaining a calm and professional demeanour.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the First Impression Assistant position.
We think you need these skills to ace First Impression Assistant in Ledston
Some tips for your application 🫡
Show Your Personality: As a First Impression Assistant, your personality is key! Make sure your application reflects your welcoming and pleasant nature. Use a friendly tone and let your enthusiasm shine through.
Tailor Your Experience: Highlight any previous receptionist or customer service experience you have. Be specific about how you've created memorable guest experiences in the past, as this is what we value at StudySmarter.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Williams Lea Limited
✨Know the Company Inside Out
Before your interview, take some time to research Williams Lea. Understand their values, services, and the industries they work with. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a First Impression Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a client or visitor. This will demonstrate your commitment to creating memorable guest experiences.
✨Practice Your Multitasking Techniques
In this role, you'll need to juggle various tasks simultaneously. Think of scenarios where you've successfully managed multiple responsibilities and be ready to discuss them. This will highlight your ability to handle urgent tasks effectively.
✨Dress to Impress
First impressions matter, especially in a role focused on welcoming visitors. Make sure to dress professionally and present yourself well. This shows that you understand the importance of personal presentation in creating a positive atmosphere.
