At a Glance
- Tasks: Lead a workshop team, ensuring efficiency and quality in automotive services.
- Company: Join Williams, a premium automotive business with a supportive culture.
- Benefits: Competitive salary, generous holiday, healthcare support, and career progression.
- Other info: Enjoy modern facilities and a vibrant team environment.
- Why this job: Make a real impact in the automotive industry while developing your leadership skills.
- Qualifications: Experience in automotive roles and strong leadership skills required.
The predicted salary is between 35250 - 40000 € per year.
Average 44.5 hour week | 1 in 4 Saturdays | OTE £44,200
Here at Williams, our Workshop Controllers play a vital role at the heart of our aftersales operation, balancing people, productivity and quality to deliver the standards expected of a premium automotive business. This is an opportunity to lead an established workshop team, influence day‑to‑day performance and make a real impact on efficiency, customer outcomes and team development.
Earnings and progression
We offer a competitive salary in the range of £35,250 to £40,000, with the opportunity to earn an additional £4,200 through performance‑related bonus. This is a role where performance is recognised, offering the opportunity to grow your earnings over time while developing your career within a structured aftersales environment.
Working Pattern
This is a full‑time role, working Monday to Friday, 8.30am–5.30pm, with Saturday mornings worked on a 1‑in‑4 rota (8.30am–12.30pm).
About the Workshop Controller Role
As Workshop Controller, you’ll take responsibility for the smooth, efficient running of the workshop, ensuring work is planned correctly, technicians are supported, and vehicles are completed to the highest standards. You’ll work closely with Service Advisors, technicians and management to manage workflow, monitor productivity and maintain quality, while supporting and developing the team around you. This role suits someone with strong aftersales experience who enjoys leading people, solving problems and driving standards, rather than simply managing tasks.
What you’ll be doing as a Workshop Controller
- Controlling workshop workflow to ensure productivity and efficiency targets are achieved
- Supporting, coaching and guiding technicians to maintain performance and quality standards
- Managing job allocation, progress and completion in line with customer and business expectations
- Working closely with Service Advisors to support a smooth, professional customer journey
- Monitoring quality, rework and productivity to drive continuous improvement
- Maintaining a safe, organised and professional workshop environment
What we’re looking for
- Previous experience as a Workshop Controller, Workshop Manager or Quality Controller within the automotive industry is desirable
- NVQ Level 3 or City & Guilds qualification in an automotive‑related discipline
- Strong leadership, organisational and communication skills
- Ability to work effectively within a busy team environment
- A professional and positive approach with excellent attention to detail
- Passion for the motor trade and a strong work ethic
- Full UK Driving Licence required
What we offer
- Extensive training and ongoing coaching
- Clear career progression opportunities across the Group
- Prestige staff car options and staff discounts across the Group
- Modern facilities and a professional, supportive team environment
- Generous annual leave – 30 days paid holiday (including Bank Holidays), rising to 35 days with length of service
- £1,000 employee referral bonus for introducing great people to the business
- Medicash healthcare scheme to support everyday health costs
- Employee Assistance Programme (EAP) offering confidential support, advice and counselling
- Wellbeing courses and support to help you look after your physical and mental health
- Company pension scheme and life assurance cover for long‑term security
- Employee reward and recognition schemes celebrating great performance
- Annual Williams summer staff event and children’s Christmas party
Workshop Controller employer: Williams Group
At Williams, we pride ourselves on being an exceptional employer, offering our Workshop Controllers a dynamic and supportive work environment where your leadership can truly shine. With competitive salaries, extensive training, and clear career progression opportunities, you will be empowered to make a meaningful impact while enjoying generous benefits such as 30 days of annual leave, a healthcare scheme, and employee recognition programmes. Join us in a modern facility that values teamwork and personal development, making every day rewarding in the heart of the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your leadership and problem-solving skills. Think of examples from your past experience where you've successfully managed a team or improved workshop efficiency. This will show potential employers that you’re not just about managing tasks, but leading people.
✨Tip Number 3
Don’t forget to showcase your passion for the motor trade! During interviews, share what excites you about the industry and how you stay updated with trends. This enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Williams, which is always a bonus!
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Workshop Controller role. Highlight your leadership experience and any relevant qualifications, like NVQ Level 3 or City & Guilds in automotive disciplines.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about the motor trade and how your previous roles have prepared you for this position. Be sure to mention your problem-solving skills and ability to drive standards.
Showcase Your Achievements:When detailing your work history, focus on specific achievements that demonstrate your impact on productivity and quality. Numbers and examples can really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Williams Group
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around workshop management and aftersales processes. Familiarise yourself with common challenges in the industry and think about how you would tackle them. This will show that you're not just a candidate, but someone who understands the role inside out.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be leading a team, so be ready to discuss your leadership style. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, or improved productivity. This will help demonstrate that you can inspire and guide your future team effectively.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, and performance expectations. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
✨Dress the Part
Even though it's an automotive role, first impressions matter. Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can set a positive tone for the rest of the interview.
