At a Glance
- Tasks: Support exciting events with setup, customer service, and bar duties.
- Company: Join the Atlassian Williams Racing team at their HQ in Oxfordshire.
- Benefits: Flexible casual hours, dynamic work environment, and a chance to be part of premium events.
- Other info: Great opportunity for personal growth and to work in a fast-paced setting.
- Why this job: Be part of a thrilling team delivering top-notch experiences and events.
- Qualifications: Enthusiastic, reliable, and ready to provide excellent customer service.
The predicted salary is between 12 - 15 £ per hour.
We are looking for committed, hardworking and reliable people to join us in delivering our varied calendar of exciting, premium events. You will need to be available to work daytime, evening and weekend shifts on a casual contract basis. You can expect to support with both front and back of house events tasks, including room set‑ups, pot washing, covering reception and shop roles, waiting tables and bar service. Attention to detail, together with excellent customer service skills and desire to work to the highest standards are a must for this role. Join the Experience Centre team to deliver industry‑leading experiences and events to our partners, sponsors, guests and customers at Atlassian Williams Racing HQ in Grove, Oxfordshire.
Main Duties
- Assisting our full‑time team in all aspects of the consistently excellent delivery of public, partner and internal events.
- Setting up and packing down rooms and equipment for meetings and events accurately and efficiently.
- Providing excellent, welcoming customer service to every guest who enters the building, including covering reception.
- Assisting with catering delivery and clearing – from buffet lunches to high‑end formal dinners.
- Bar service (if over 18).
- Supporting with the Williams merchandise shop sales and organisation.
- Keeping front and back of house areas clean and tidy, including pot‑washing, polishing and sorting linen for laundry.
Qualifications
- Enthusiastic self‑starter, with an ability to work collaboratively in a fast‑paced environment and follow direction accurately.
- Problem solver, able to use initiative to ensure tasks are completed on time and to a consistently high standard.
- Able to work flexibly with a positive, can‑do attitude.
- Experience working in a customer‑facing role (desirable, but not essential).
Atlassian Williams F1 Team is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.
Front of House Staff - Casual Staff in Grove employer: Williams F1 Group
At Atlassian Williams Racing HQ in Grove, Oxfordshire, we pride ourselves on fostering a dynamic and inclusive work culture that values commitment and teamwork. As a member of our Front of House Staff, you will enjoy the excitement of working at a premier venue, with opportunities for personal growth and development while delivering exceptional experiences to our guests. Join us to be part of a passionate team dedicated to excellence in every event, all while enjoying the unique atmosphere of a leading Formula 1 team.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Staff - Casual Staff in Grove
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Atlassian Williams Racing HQ and its layout. This will help you feel more confident during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or at events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Show off your customer service skills! During any interactions, whether it's an interview or a casual chat, demonstrate your ability to engage positively with people. Remember, this role is all about delivering excellent experiences!
✨Tip Number 4
Be flexible and positive! Highlight your willingness to work various shifts and tackle different tasks. A can-do attitude goes a long way in making a great impression on the hiring team.
We think you need these skills to ace Front of House Staff - Casual Staff in Grove
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion shine through in your application! We want to see that you're excited about joining our team and contributing to the amazing events we host. A little enthusiasm goes a long way!
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight any relevant experience you have, especially in customer service or event support. We love seeing how your skills match what we're looking for!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get to the point quickly. We appreciate applications that are easy to read and straight to the point!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Williams F1 Group
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Front of House Staff position. Familiarise yourself with tasks like room set-ups, customer service, and bar service. This will help you demonstrate your enthusiasm and readiness to take on these duties.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to highlight your ability to create welcoming experiences.
✨Demonstrate Your Team Spirit
This job requires collaboration with a full-time team, so be prepared to discuss how you work well in a team environment. Share instances where you've successfully worked with others to achieve a common goal, especially in fast-paced settings.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the types of events you'll be working on or how the team ensures high standards in service. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
