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- Tasks: Lead a team, drive customer service, and maintain branch operations.
- Company: Join a top-rated plumbing and heating merchant with a friendly culture.
- Benefits: Enjoy 33 days leave, training, discounts, and private medical insurance.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in plumbing, heating, or related trades is a plus.
- Other info: No weekends! Flexible hours and great career growth opportunities await.
The predicted salary is between 32000 - 32000 £ per year.
Position: Assistant Manager
Salary: Up to £32,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!
Location: Williams, Unit T14 Hobley Drive, Stratton, Wiltshire, SN3 4NS
If you’re interested in working for a company that’s been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for an Assistant Manager to join our busy and friendly team in Swindon!
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As an Assistant Manager, you’ll be:
- Updating and maintaining displays, branch upkeep, and availability of merchandise.
- Supporting the Branch Manager in maintaining and attracting new customers.
- Supporting the Branch Manager with the day-to-day leadership of the team.
- Delivering outstanding customer service both in-person and over the phone.
- Undertaking stock checks and employing control measures.
- Undertaking daily administrative duties, such as banking.
- Ensuring safe operation and use of the warehouse.
- Receiving, checking and storing incoming goods.
- Building relationships with suppliers and reps.
Ideally, you are:
- Ambitious in your approach to work with a growth mindset towards learning.
- Highly accurate in your approach to work with good attention to detail.
- Respectful in upholding Health & Safety guidelines at all times.
- Keen to meet deadlines with a flexible approach to daily tasks.
- Eager to develop your leadership and management skills.
- Passionate about providing excellent customer service.
- An excellent communicator both verbally and written.
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Discounted shopping platform & gym membership
- Private medical insurance for the whole family
- 24/7 Employee Assistance Programme
- Car leasing & cycle-to-work schemes
- Company discount on our products
- Contributory pension scheme
- Life Assurance
So what are you waiting for!? Apply to be our NEW Assistant Manager - Today!
Assistant Manager: Lead Team, Drive Customer Service in Swindon employer: Williams & Co.
Contact Detail:
Williams & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager: Lead Team, Drive Customer Service in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the plumbing and heating industry. Let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for management roles and practice your answers. Highlight your customer service skills and leadership experience, as these are key for the Assistant Manager position.
✨Tip Number 3
Show off your passion! When you get the chance to chat with potential employers, make sure to express your enthusiasm for the plumbing and heating trade. They want someone who’s genuinely excited about the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Manager: Lead Team, Drive Customer Service in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight any previous experience in plumbing, heating, or customer service to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you an ideal candidate. Keep it friendly and professional!
Show Off Your Customer Service Skills: Since delivering outstanding customer service is key for us, include examples of how you've excelled in this area in your application. We love to see real-life stories that demonstrate your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Williams & Co.
✨Know the Company Inside Out
Before your interview, take some time to research Williams and its values. Understand their position in the plumbing and heating industry, and be ready to discuss how your experience aligns with their mission. This shows genuine interest and helps you stand out.
✨Showcase Your Customer Service Skills
As an Assistant Manager, delivering outstanding customer service is key. Prepare examples from your past roles where you’ve gone above and beyond for customers. Highlighting these experiences will demonstrate your commitment to excellent service.
✨Demonstrate Leadership Potential
Since the role involves supporting the Branch Manager and leading a team, think of instances where you've successfully led a project or motivated a team. Be ready to discuss your leadership style and how you can contribute to the team's success.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during the interview. This could be about the team dynamics, growth opportunities, or how they measure success in the role. It shows that you’re engaged and serious about the position.