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- Tasks: Serve customers, manage stock, and assist with deliveries in a dynamic trade environment.
- Company: Join Williams, a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days leave, training, discounts, private medical insurance, and more!
- Why this job: Be part of a supportive team and grow your career in a thriving industry.
- Qualifications: Experience with tradespeople and a passion for customer service is a plus.
- Other info: No weekends! Flexible hours and great opportunities for personal development.
The predicted salary is between 24000 - 28000 £ per year.
Salary: Up to £28,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 NO WEEKENDS!
Location: Williams, Unit b Sevenoaks Business Centre, Cramptons Road, TN14 5DQ
Note: A full UK Driving Licence is essential for this role.
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Sevenoaks. This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone.
- Occasionally assisting with warehouse duties and making deliveries.
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesalers, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
Responsibilities:
- Predominantly serving on the trade counter and handling incoming enquiries.
- Warehouse maintenance, including stock rotation and general housekeeping.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Carrying out deliveries in the local area.
- Processing quotes.
Ideal candidate:
- Experienced in working with tradespeople and knowledgeable of plumbing and heating products (highly desirable, but not essential).
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.
Benefits:
- 33 days annual leave, increasing with the length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Contributory pension scheme.
- Life Assurance.
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Trade Counter Assistant in Sevenoaks employer: Williams & Co.
Contact Detail:
Williams & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Sevenoaks
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Williams. Understand their values and what makes them one of the Top 100 Best Companies to Work For. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think about how you can demonstrate your ability to handle enquiries and provide excellent service. Maybe role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your teamwork spirit! The job is all about being part of a friendly team, so be ready to share examples of how you've worked well with others in the past. Highlight your flexibility and willingness to pitch in wherever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Williams family. So, what are you waiting for? Get that application in!
We think you need these skills to ace Trade Counter Assistant in Sevenoaks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in plumbing or heating before. We want to see how your skills match up with what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the Trade Counter Assistant role and how you can contribute to our team. Keep it friendly and professional.
Show Off Your Customer Service Skills: Since this role involves serving customers, make sure to mention any previous customer service experience. We love candidates who are passionate about delivering excellent service!
Apply Through Our Website: To make things easier for us both, apply directly through our website. It helps us keep track of applications and ensures you get noticed quickly!
How to prepare for a job interview at Williams & Co.
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or brands will show your enthusiasm and knowledge, which is exactly what they’re looking for!
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role heavily relies on providing top-notch service.
✨Demonstrate Team Spirit
Since they’re looking for a team player, be ready to share experiences where you collaborated effectively with others. Highlight your flexible approach to tasks and how you contribute positively to a team environment.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, or the specifics of the Trade Counter Assistant role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
