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- Tasks: Deliver plumbing products, assist customers, and maintain the warehouse.
- Company: Dynamic plumbing and heating merchant with a supportive team culture.
- Benefits: 33 days annual leave, training opportunities, gym discounts, and private medical insurance.
- Other info: Great career progression opportunities in a friendly environment.
- Why this job: Join a vibrant team, enjoy no weekends, and make a real impact in your community.
- Qualifications: Full UK driving licence and a passion for customer service.
The predicted salary is between 27000 - 27000 £ per year.
Salary: Up to £27,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA*NO WEEKENDS!
Location: Williams, Unit D1 Neville Shute Road, Portsmouth, PO3 5RX
A full, clean UK Driving Licence is essential for this role
This is a varied and active role which includes:
- Predominantly delivery driving (75%)
- Occasionally serving customers on the trade counter and over the phone (20%)
- Assisting with warehouse duties (5%)
If you also have previous exposure of working within a plumbing and heating merchants or builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Driver & Branch Assistant, you'll be:
- Predominantly delivering plumbing and heating products to our trades customers in the local area.
- Maintaining the warehouse, including stock rotation and general housekeeping.
- Serving on the trade counter and handling incoming enquiries.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Processing quotes.
Ideally, you are:
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Contributory pension scheme.
- Life Assurance.
Driver & Branch Assistant in Portsmouth employer: Williams & Co.
Contact Detail:
Williams & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver & Branch Assistant in Portsmouth
✨Tip Number 1
Get to know the company! Research Williams and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to plumbing and heating. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think about examples from your past experiences that highlight your skills, especially if you've worked in similar roles before.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Williams!
We think you need these skills to ace Driver & Branch Assistant in Portsmouth
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your full, clean UK Driving Licence in your application. We want to see that you're ready to hit the road and deliver those plumbing and heating products with confidence!
Tailor Your Experience: If you've got experience in plumbing, heating, or working at a trade counter, let us know! We love seeing how your background fits with what we do, so don’t hold back on sharing relevant details.
Be Yourself: We’re looking for enthusiastic team players, so don’t be afraid to show your personality in your application. Let us know why you’re passionate about delivering excellent customer service and how you can contribute to our team!
Apply Through Our Website: To make things easy, apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Williams & Co.
✨Know Your Stuff
Make sure you understand the role of a Driver & Branch Assistant inside out. Familiarise yourself with plumbing and heating products, as well as the basics of warehouse operations. This will help you answer questions confidently and show that you're genuinely interested in the job.
✨Show Off Your Customer Service Skills
Since you'll be serving customers on the trade counter and over the phone, be ready to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to help a customer, as this will demonstrate your passion for delivering excellent service.
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. For instance, they might ask how you'd handle a difficult customer or what steps you'd take if you were running late on a delivery. Practising these types of questions can help you articulate your thought process clearly.
✨Dress the Part
While the role is hands-on, it's still important to make a good first impression. Dress smartly but comfortably for the interview. This shows that you respect the opportunity and are serious about the position, even if the job itself involves more practical attire.