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- Tasks: Join our team as a Branch Assistant, handling warehouse duties and serving customers.
- Company: Be part of Williams, a top-rated plumbing and heating merchant.
- Benefits: Enjoy 33 days annual leave, training opportunities, and private medical insurance.
- Why this job: Experience a varied role with no weekends and great career progression.
- Qualifications: Must be a team player with a passion for customer service.
- Other info: Flexible working hours and exciting employee discounts await you!
The predicted salary is between 23400 - 30000 £ per year.
Salary: Up to £27,000 per annum DOE
Hours: 40 /week MON-FRI 07:00-15:30 ROTA *NO WEEKENDS!
Location: Williams, E1/E2 Grafton Way, Basingstoke, Hampshire, RG22 6HY
If you’re interested in working for a company that’s been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Branch Assistant to join our busy and friendly team in Basingstoke!
This is a varied and active role which includes:
- Predominantly carrying out warehouse duties (65%)
- Serving customers on the trade counter and over the phone (30%)
- Occasionally delivery driving (5% / if qualified - not essential)
If you like having lots of variety in your daily tasks, this could be the opportunity you have been looking for!
If you also have previous exposure of working within a plumbing and heating merchants, builders’ merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
Responsibilities
- Predominantly delivering plumbing and heating products to our trades customers in the local area.
- Maintaining the warehouse, including stock rotation and general housekeeping.
- Serving on the trade counter and handling incoming enquiries.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Processing quotes.
Qualifications
- Capable of working in what can sometimes be a physically challenging role.
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.
Benefits
- 33 days annual leave, increasing with the length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Contributory pension scheme.
- Life Assurance.
So what are you waiting for!? Apply to be our NEW Branch Assistant - Today!
Branch Assistant in Basingstoke employer: Williams & Co.
Contact Detail:
Williams & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant in Basingstoke
✨Tip Number 1
Get to know the company! Research Williams and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how they align with what Williams is looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Branch Assistant in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Assistant role. Highlight any relevant experience in plumbing, heating, or customer service. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re excited about joining our team at Williams.
Show Off Your Team Spirit: We love team players! In your application, mention any experiences where you’ve worked well with others. It’s all about showing us that you can contribute positively to our friendly environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Branch Assistant position. We can’t wait to hear from you!
How to prepare for a job interview at Williams & Co.
✨Know the Company
Before your interview, take some time to research Williams. Understand their values, what they do, and why they've been listed as one of the 'Top 100 Best Companies to Work For'. This will show your genuine interest in the role and help you connect with the interviewers.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience you have in plumbing and heating merchants or similar environments. Talk about specific tasks you've done that relate to the responsibilities of a Branch Assistant, like serving customers or managing stock.
✨Demonstrate Team Spirit
Since this role requires being a team player, be ready to share examples of how you've worked well in a team before. Discuss how you’ve contributed positively to a group and how you can bring that same energy to Williams.
✨Prepare Questions
Have a few questions ready to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like for a Branch Assistant. It shows you're engaged and thinking about how you fit into the company.
