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- Tasks: Serve customers, assist in the warehouse, and make local deliveries.
- Company: Join a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days leave, training, discounts, and private medical insurance.
- Why this job: Be part of a supportive team and grow your career in a dynamic environment.
- Qualifications: Enthusiastic team player with a passion for customer service.
- Other info: No weekends! Flexible hours and great opportunities for progression.
The predicted salary is between 22000 - 27500 £ per year.
Salary: Up to £27,500 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA NO WEEKENDS!
Location: Williams, Unit 3 Javelin Enterprise Park, Ashford, TN24 8DE
If you’re interested in working for a company that’s been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Ashford! This is a varied and active role which includes:
- serving customers on the trade counter and over the phone
- assisting with warehouse duties
- occasionally making deliveries
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
Responsibilities
- Maintaining the warehouse, including stock rotation and general housekeeping.
- Serving on the trade counter and handling incoming enquiries.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Carrying out deliveries in the local area.
- Processing quotes.
Qualifications
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.
Benefits
- 33 days annual leave, increasing with the length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Contributory pension scheme.
- Life Assurance.
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Trade Counter Assistant in Ashford employer: Williams & Co.
Contact Detail:
Williams & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Ashford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Williams. Understand their values and what makes them one of the 'Top 100 Best Companies to Work For'. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since the role involves serving customers on the trade counter, think about how you can demonstrate your passion for excellent service. Maybe role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Be ready to talk about your experience! If you've worked in plumbing, heating, or any related field, prepare to share specific examples of your past roles. Highlight how your skills can contribute to the team at Williams.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Trade Counter Assistant in Ashford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about joining our team and contributing positively to our work environment.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially if you've worked in plumbing, heating, or trade counter roles before. We want to see how your background fits with what we do at Williams!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just show us what you’ve got!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Trade Counter Assistant position. We can’t wait to hear from you!
How to prepare for a job interview at Williams & Co.
✨Know Your Stuff
Make sure you brush up on your knowledge of plumbing and heating products. Familiarise yourself with common terms and tools used in the trade, as well as any specific products the company sells. This will show that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves serving customers both in person and over the phone, be prepared to discuss your previous customer service experiences. Think of examples where you went above and beyond for a customer, and how you handled difficult situations. This will demonstrate your passion for delivering excellent service.
✨Be a Team Player
Williams values teamwork, so come ready to talk about how you've collaborated with others in past roles. Share specific instances where you supported your team or contributed to a positive work environment. Highlighting your flexibility and willingness to help out will resonate well with the interviewers.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the company's culture, training opportunities, or what a typical day looks like for a Trade Counter Assistant. It shows you're engaged and serious about the position, plus it gives you valuable insights into the role.
