Trade Counter Assistant

Trade Counter Assistant

Petersfield Full-Time 16800 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Serve customers at the trade counter and make local deliveries.
  • Company: Join Williams, a top-rated plumbing and heating merchant with a friendly team.
  • Benefits: Enjoy 33 days annual leave, private medical insurance, and gym discounts.
  • Why this job: Be part of a supportive culture in a company recognised as one of the best to work for.
  • Qualifications: A full, clean UK Driving Licence is essential; experience in plumbing or trade is a plus.
  • Other info: No weekends required; flexible hours and opportunities for growth await you!

The predicted salary is between 16800 - 28000 £ per year.

Salary: Up to £28,000 per annum DOE

Hours: 40/week MON-FRI 08:30-17:00 / 06:30-15:00 ROTA *NO WEEKENDS!

Location: Williams, Unit 3, Amey Industrial Park, Petersfield, GU32 3AN

A full, clean UK Driving Licence is essential for this role.

If you’re interested in working for a company that’s been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Petersfield!

This is a varied and active role which includes:

  • Predominantly serving customers on the trade counter (80%)
  • Making deliveries in the local area (20%)

If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!

As our Trade Counter Assistant, you’ll be:

  • Predominantly serving on the trade counter, handling incoming enquiries, and carrying out deliveries in the local area.
  • Accurately picking orders in preparation for delivery.
  • Receiving, checking and storing incoming goods.
  • Assisting with the general upkeep of the branch.
  • Occasionally helping with warehouse duties.
  • Processing quotes.

Ideally, you are:

  • An enthusiastic team player wanting to make a positive contribution.
  • Keen to support the team with a flexible approach to daily tasks.
  • Passionate about delivering excellent customer service.
  • Ambitious to progress and keen to learn.
  • A great communicator.

Some of our excellent benefits include:

  • 33 days annual leave, increasing with the length of service.
  • Training and development opportunities specific to you.
  • Discounted shopping platform & gym membership.
  • Private medical insurance for the whole family.
  • 24/7 Employee Assistance Programme.
  • Car leasing & cycle-to-work schemes.
  • Company discount on our products.
  • Contributory pension scheme.
  • Life Assurance.

So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!

Trade Counter Assistant employer: Williams & Co.

At Williams, we pride ourselves on being a top employer, recognised for five consecutive years in the ‘Top 100 Best Companies to Work For’. Our Petersfield location offers a vibrant work culture where teamwork and customer service are at the forefront, alongside excellent benefits such as 33 days of annual leave, private medical insurance, and tailored training opportunities to support your career growth. Join us as a Trade Counter Assistant and enjoy a fulfilling role with no weekend work, allowing for a great work-life balance.
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Contact Detail:

Williams & Co. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trade Counter Assistant

✨Tip Number 1

Familiarise yourself with the plumbing and heating industry. Understanding common products, tools, and customer needs will help you stand out during the interview process.

✨Tip Number 2

Highlight your customer service skills. Since the role involves serving customers on the trade counter, be prepared to discuss how you've successfully handled customer interactions in the past.

✨Tip Number 3

Demonstrate your teamwork abilities. Share examples of how you've worked effectively within a team, as this role requires collaboration with colleagues to ensure smooth operations.

✨Tip Number 4

Prepare questions about the company culture and growth opportunities. Showing genuine interest in the company and your potential career path can leave a positive impression on the hiring team.

We think you need these skills to ace Trade Counter Assistant

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Basic Knowledge of Plumbing and Heating Products
Order Picking and Processing
Driving Skills with a Full UK Driving Licence
Flexibility and Adaptability
Organisational Skills
Ability to Handle Enquiries
Warehouse Operations Knowledge
Sales Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in plumbing, heating, or trade counter environments. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your passion for customer service and how your skills align with the responsibilities of the Trade Counter Assistant role.

Highlight Your Driving Licence: Since a full, clean UK Driving Licence is essential for this role, make sure to mention it prominently in your application. This shows you meet one of the key requirements right away.

Showcase Your Team Spirit: In your application, emphasise your ability to work as part of a team and your flexible approach to tasks. This aligns with the company's desire for an enthusiastic team player who contributes positively to the workplace.

How to prepare for a job interview at Williams & Co.

✨Know the Company

Before your interview, take some time to research Williams. Understand their values, products, and what makes them one of the 'Top 100 Best Companies to Work For'. This will show your genuine interest in the role and help you connect with the interviewer.

✨Highlight Relevant Experience

If you've worked in plumbing, heating, or a similar trade counter environment, make sure to discuss this experience during the interview. Be specific about your roles and how they relate to the responsibilities of a Trade Counter Assistant.

✨Demonstrate Customer Service Skills

Since the role involves serving customers on the trade counter, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you resolved issues or went above and beyond for a customer.

✨Show Enthusiasm and Team Spirit

Williams is looking for an enthusiastic team player. During the interview, express your eagerness to contribute positively to the team and your willingness to support colleagues. A positive attitude can set you apart from other candidates.

Trade Counter Assistant
Williams & Co.
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  • Trade Counter Assistant

    Petersfield
    Full-Time
    16800 - 28000 £ / year (est.)

    Application deadline: 2027-06-21

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    Williams & Co.

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