Ecommerce Manager

At William Wood, we take a genuine and authentic approach to marketing our brand and products. Our methodology is based on the fusion of an unrivalled sense of community via our social media channels with consistently curated professional content. This content is created in-house by our skilled team or in collaboration with a diverse range of influencers hand-picked by us. While we constantly innovate at the front-end, our back-end operation adheres to traditional values that prioritise second to none customer service and aftercare. Our team is committed to providing flexible, personalised, empathetic, and respectful service to all our customers every day. PURPOSE As the eCommerce Manager at William Wood you will own and elevate the performance of our e-commerce platform, driving sustainable revenue growth through strategic trading, data-led optimisation, and seamless customer experience. This role ensures our website reflects our premium brand positioning while continuously improving conversion, average order value, and overall commercial performance through testing, insight, and cross-functional collaboration. YOUR TASKS Website Ownership