At a Glance
- Tasks: Join us as a Warehouse Operative, handling customer orders and ensuring top-notch service.
- Company: William Wilson is a leading trade merchant in the UK and Ireland, focused on people and customers.
- Benefits: Enjoy competitive salary, bonuses, annual leave, pension scheme, and health perks like free healthcare access.
- Other info: Full-time role with flexible hours, including occasional Saturday shifts after training.
- Why this job: Be part of a supportive culture that values skill development and offers career growth opportunities.
- Qualifications: Heating and plumbing knowledge preferred; customer service experience and strong communication skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
Salary:
Competitive salary + Bonus + Excellent Benefits
Operations Assistant - Aberdeen - William Wilson
So, who are we? We are William Wilson, part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we doand best of all, we provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As an Operations Assistant based in Aberdeen youll be responsible for:
Maintain high levels of availability to professionally handle inbound customer service requirements, cases and e-mails within published response times.
Follow agreed process for placing customer orders and provide accurate product availability by checking all available supply sources including the lead time database, feeder and with the supplier directly.
Maximise sales opportunities, up-selling where possible and following up on other opportunities (e.g. quotations/price enquiries).
Proactively follow up on backorders and ensure that the forward ordering system is correctly used to maximise product availability.
This is a full-time, permanent role working 40 hours per week:
Monday to Thursday, 08:00am - 17:00pm and Friday 08:00-16:00, 1-3 Saturdays required from 08:00-12:00 once fully trained.
And heres what wed like you to have:
Heating and Plumbing Knowledge - Preferred
Previous internal or external customer service experience preferred
Good verbal and written communication skills
Excellent interpersonal and customer service skills
We look forward to receiving your application!
#ACHF50
Warehouse Operative (Aberdeen) employer: William Wilson Limited
At William Wilson, part of the Wolseley Group, we are dedicated to fostering a supportive and dynamic work environment in Aberdeen, where our employees are at the forefront of our success. With a strong emphasis on personal development through our award-winning Wolseley Talent Guild, competitive salaries, and an array of benefits including enhanced maternity leave and a generous pension scheme, we ensure that our team members thrive both professionally and personally. Join us to be part of a culture that values health and wellbeing, offering initiatives like the Cycle to Work scheme and access to healthcare resources.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Operative (Aberdeen)
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to William Wilson Limited. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at William Wilson Limited. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Warehouse Operative (Aberdeen)
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at William Wilson Limited.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at William Wilson Limited.
How to prepare for a job interview at William Wilson Limited
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
