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- Tasks: Join our team to handle warehouse duties and provide top-notch customer service.
- Company: Highland Plumbing & Heating Supplies, part of the Wolseley Group, a leading trade merchant.
- Benefits: Competitive salary, bonuses, generous pension, and health perks including free healthcare access.
- Why this job: Gain valuable skills and experience in a supportive environment with career growth opportunities.
- Qualifications: Positive attitude, customer interaction skills, and a willingness to learn; forklift experience is a plus.
- Other info: Flexible working hours with overtime pay and a focus on employee wellbeing.
The predicted salary is between 22000 - 29000 £ per year.
Salary: 26,148.18 + Bonus + Excellent Benefits
We are Highland Plumbing & Heating Supplies, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
Highland Plumbing & Heating Supplies, located in Tain, Scotland, offers an extensive range of plumbing and heating products both online and through the trade counter. We provide expert advice and stock over 3000 product lines. We are passionate about customer service and have a proven track record of providing best in class service to our customers.
As an Operations Assistant based in Tain, Ross-shire, you will be responsible for:
- Completing general warehouse duties including picking & packing orders, goods in & out and merchandising within the branch.
- Serving customers on the trade counter and understanding their specific needs to provide product recommendations.
- Responding to customer phone calls and emails with a proactive, positive attitude to build strong relationships and ensure excellent customer service.
In this role, you will be working 42.5 hours per week Monday to Friday between 7.30am - 5pm, along with 1 in 4 Saturday mornings 8am - 12noon paid at overtime.
Here’s what we’d like you to have:
- A positive and proactive approach with a willingness to take onboard all training available.
- Confidence interacting with customers, asking questions and understanding their requirements.
- Experience using a Forklift would be ideal but not essential as training can be provided.
- Full UK Driving Licence would be preferred to support with relief delivery driving when needed.
Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!
We look forward to receiving your application!
Warehouse Operative (Tain) employer: William Wilson Limited
Contact Detail:
William Wilson Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operative (Tain)
✨Tip Number 1
Get to know the company! Research Highland Plumbing & Heating Supplies and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and prepare your answers. Think about how your skills match the role of Operations Assistant and be ready to share examples from your past experiences.
✨Tip Number 3
Show off your personality! When you get the chance to chat with the hiring team, let your enthusiasm shine through. A positive attitude can go a long way in making a great impression and showing that you’re a good fit for their culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your eagerness for the role.
We think you need these skills to ace Warehouse Operative (Tain)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about the opportunity to join our team and contribute to our customer service excellence.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We want to see how your skills align with what we’re looking for in an Operations Assistant!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This helps us get a quick grasp of your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at William Wilson Limited
✨Know the Company
Before your interview, take some time to research Highland Plumbing & Heating Supplies. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to meet a customer's needs, as this will demonstrate your proactive attitude.
✨Be Ready for Practical Questions
Expect questions related to warehouse operations, such as picking and packing orders. Brush up on any relevant experience you have, and if you lack forklift experience, express your willingness to learn. Highlighting your adaptability can set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how success is measured in the role. This shows your enthusiasm for growth and helps you gauge if the company is the right fit for you.
