Operations Assistant

Operations Assistant

Perth Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers and suppliers, process sales, and manage warehouse duties.
  • Company: Join William Wilson, a top trade merchant in the UK and Ireland, part of the Wolseley Group.
  • Benefits: Enjoy competitive salary, bonuses, generous pension, annual leave, and health perks.
  • Why this job: Build skills and careers in a supportive environment with a focus on wellbeing and development.
  • Qualifications: No experience needed; great communication skills and confidence are key.
  • Other info: Full training provided; flexible working hours with occasional Saturday shifts.

The predicted salary is between 28800 - 43200 £ per year.

Salary: Competitive salary + Bonus + Excellent Benefits

We are William Wilson, part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do—and best of all, we provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the competitive salary, there are also benefits on tap – including:

  • Annual leave (increasing with length of service)
  • A generous pension scheme (matched up to 9%)
  • Potential to earn bonuses
  • Enhanced maternity/adoption leave
  • Access to a great range of online and high street discounts
  • Free access to healthcare
  • Popular YuLife app
  • Cycle to Work scheme

As an Operations Assistant based in Perth, you’ll be responsible for:

  • Building rapport with customers & suppliers, responding to any queries and processing sales.
  • Serving customers at the trade counter, offering advice and product knowledge.
  • General warehouse duties including goods in & out, picking and packing customer orders and merchandising.

This is a full-time, permanent role working 40 hours per week: either 7.00am - 4.00pm or 8.00am - 5.00pm, every other Saturday morning 8.00am - 12 noon once fully trained.

Here’s what we’d like you to have:

  • Previous experience within a merchant or retail would be ideal however not essential as full training can be provided.
  • Excellent communication skills and confidence building relationships with customers.
  • Having FLT licences and experience will be ideal.

We look forward to receiving your application!

Operations Assistant employer: William Wilson Limited

At William Wilson, we are committed to fostering a supportive and dynamic work environment in Perth, where our employees are at the forefront of our success. With a strong emphasis on personal development through our Wolseley Talent Guild, we offer excellent benefits including a competitive salary, generous pension scheme, and a range of health and wellbeing initiatives. Join us to be part of a team that values your growth and provides meaningful opportunities for career advancement.
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Contact Detail:

William Wilson Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Assistant

✨Tip Number 1

Familiarise yourself with the products and services offered by William Wilson. Understanding their range will help you engage more effectively with customers and demonstrate your enthusiasm for the role during any discussions.

✨Tip Number 2

Highlight your customer service skills in conversations or interviews. Since building rapport with customers is key for the Operations Assistant role, be ready to share examples of how you've successfully interacted with customers in the past.

✨Tip Number 3

If you have experience with warehouse duties or FLT operations, make sure to mention this when networking or during interviews. Even if you don't have formal experience, showing a willingness to learn and adapt can set you apart.

✨Tip Number 4

Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the Operations Assistant position.

We think you need these skills to ace Operations Assistant

Excellent Communication Skills
Customer Service Skills
Relationship Building
Sales Processing
Warehouse Operations
Goods In & Out Management
Order Picking and Packing
Product Knowledge
Attention to Detail
Teamwork
Time Management
FLT Licence
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Operations Assistant position. Tailor your application to highlight relevant experiences that align with these duties.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in customer service or retail. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at William Wilson and how your skills can contribute to their success.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at William Wilson Limited

✨Know the Company

Before your interview, take some time to research William Wilson and the Wolseley Group. Understand their values, mission, and the services they offer. This will help you tailor your answers and show genuine interest in the company.

✨Showcase Your Communication Skills

As an Operations Assistant, excellent communication is key. Prepare examples from your past experiences where you've successfully built rapport with customers or resolved queries. This will demonstrate your ability to connect with clients effectively.

✨Highlight Relevant Experience

Even if you don't have direct experience in a merchant or retail environment, think about transferable skills from previous jobs. Be ready to discuss how your background can contribute to the role, especially in areas like customer service and teamwork.

✨Prepare Questions

At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or training opportunities. This shows your enthusiasm and helps you assess if the company is the right fit for you.

Operations Assistant
William Wilson Limited
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