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- Tasks: Support daily operations, build customer relationships, and manage warehouse duties.
- Company: Join William Wilson, part of the Wolseley Group, a leading trade merchant.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Why this job: Develop your skills in a supportive environment with career growth opportunities.
- Qualifications: Experience in sales and customer service, plus strong communication skills.
- Other info: Full-time role with flexible hours and overtime pay.
The predicted salary is between 30000 - 40000 £ per year.
Salary: Competitive salary + Bonus + Excellent Benefits
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply. Good luck.
We are William Wilson, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Branch Supervisor based in Kingston Bridge, you’ll be responsible for:
- Supporting the Branch Manager with the day to day running and operations within this branch.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- Serving customers on the trade counter, offering advice and product knowledge.
- General warehouse duties including, goods in & out, picking and packing customer orders - this will involve manual handling heavy items e.g. boilers, radiators, sinks and toilets.
This is a full-time role working 40 hours a week, Monday through Friday on a rota basis between 7:00am - 5:00pm and one in two Saturdays 8am - 12pm, paid as overtime.
And here’s what we’d like you to have:
- Previous industry or merchant experience is essential.
- Prior Face to Face sales and customer service experience.
- Excellent communication skills and confidence interacting with customers to build strong relationships.
We look forward to receiving your application!
Branch Supervisor employer: William Wilson Limited
Contact Detail:
William Wilson Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on William Wilson and the Wolseley Group. Understanding their values and what they stand for will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and sales, and prepare your answers. We want you to feel confident when discussing your previous experience and how it relates to the Branch Supervisor role.
✨Tip Number 3
Show off your people skills! As a Branch Supervisor, building rapport with customers is key. Be ready to share examples of how you've successfully interacted with customers in the past and how you can bring that to the team at William Wilson.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your enthusiasm for the role and helps you figure out if this is the right fit for you. Plus, we love seeing candidates who are engaged!
We think you need these skills to ace Branch Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Supervisor role. Highlight your previous industry experience and any face-to-face sales or customer service roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at William Wilson. Share specific examples of how you've built strong relationships with customers in the past.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Good luck!
How to prepare for a job interview at William Wilson Limited
✨Know the Company Inside Out
Before your interview, take some time to research William Wilson and the Wolseley Group. Understand their values, services, and what sets them apart in the trade merchant industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Branch Supervisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've successfully built rapport or resolved customer issues. Highlighting your face-to-face sales and customer service experience will demonstrate that you're the right fit for the job.
✨Prepare for Practical Scenarios
Expect to discuss how you'd handle day-to-day operations and challenges in the branch. Think about scenarios involving manual handling or managing customer queries. Being ready with practical solutions will show that you can think on your feet and are prepared for the responsibilities of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for professional development through the Wolseley Talent Guild, or how success is measured in the role. This shows that you're not just interested in the position, but also in growing with the company.