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For Companies At a Glance
- Tasks: Lead the front of house team and ensure exceptional customer service.
- Company: Join The Crieff Food Company, known for its delicious, locally sourced food.
- Benefits: Enjoy competitive pay, generous discounts, and a healthy work/life balance.
- Why this job: Be part of a vibrant team creating memorable dining experiences with a focus on quality.
- Qualifications: Must have strong leadership skills and a passion for customer service.
- Other info: No evening shifts and 6 weeks annual leave make this role even more appealing.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a Full Time Coffee Shop Supervisor to join the team in our Cafe in The Crieff Food Company. Our Cafe boasts an impressive menu serving the highest quality, mouth-watering food using the best local produce and home baking with everything made in-house. Our competitive rate for this role is £12.70 per hour.
The Role
As the Coffee Shop Supervisor, you will be responsible for supporting the Manager in leading the front of house operation, working closely with our chef and kitchen team to prepare and serve our fabulous food with outstanding service and personality.
What you will be doing as a Coffee Shop Supervisor?
- Oversee set up of the front of house and counters operation each day ensuring readiness for service.
- Coordinate the team in front of house operation to create a welcoming and efficient service for our customers, taking every opportunity to create a Wow experience.
- Ensure staff have detailed knowledge of our mouth-watering menus to share with our customers as well as creating fabulous counter displays.
- Carry out all required Food Hygiene and Health and Safety checks.
- Review and follow staff rotas to ensure service level requirements are met.
What makes you our perfect Coffee Shop Supervisor?
- Hardworking front of house professional with the ability to manage a large team and significant peaks in service.
- Friendly, with an engaging personality and a genuine love for customer service.
- Strong communicator who can motivate their team to deliver with enthusiasm and great personality.
- Knowledge of Food Hygiene and Health and Safety requirements in the Catering Industry.
- Passion for delivering the highest quality food and service.
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Coffee Shop Supervisor, please click 'Apply' now.
Coffee Shop Supervisor, The Crieff Food Company employer: William Strike
Contact Detail:
William Strike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Supervisor, The Crieff Food Company
✨Tip Number 1
Familiarise yourself with The Crieff Food Company's menu and values. Understanding their commitment to local produce and in-house baking will help you demonstrate your passion for quality food during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a busy environment. Be ready to discuss specific situations where you motivated your team or improved service efficiency.
✨Tip Number 3
Brush up on your knowledge of Food Hygiene and Health and Safety regulations. Being able to speak confidently about these topics will demonstrate your professionalism and readiness for the role.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Think of examples where you've created memorable experiences for customers, as this aligns perfectly with the 'Wow experience' they aim to provide.
We think you need these skills to ace Coffee Shop Supervisor, The Crieff Food Company
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Coffee Shop Supervisor position. Tailor your application to highlight relevant experience and skills that match what The Crieff Food Company is looking for.
Craft a Compelling CV: Ensure your CV showcases your experience in front of house operations, team management, and customer service. Use specific examples to demonstrate your ability to create a welcoming environment and manage service peaks effectively.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention your knowledge of food hygiene and health and safety, and how you can contribute to creating a 'Wow' experience for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at William Strike
✨Show Your Passion for Customer Service
As a Coffee Shop Supervisor, your love for customer service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your genuine enthusiasm for creating a welcoming atmosphere.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special items that The Crieff Food Company offers. Being able to discuss the food and drink options confidently will impress the interviewers and show that you're ready to engage with customers about their choices.
✨Demonstrate Leadership Skills
Since you'll be overseeing a team, it's important to showcase your leadership abilities. Prepare to discuss your experience in managing teams, especially during busy periods, and how you motivate staff to deliver excellent service.
✨Understand Food Hygiene and Safety Standards
Knowledge of Food Hygiene and Health and Safety is essential for this role. Brush up on relevant regulations and be ready to discuss how you ensure compliance in a café setting. This will highlight your professionalism and commitment to maintaining high standards.
