Front of House Assistant, Howdens Garden Centre
Front of House Assistant, Howdens Garden Centre

Front of House Assistant, Howdens Garden Centre

Full-Time 20800 - 25440 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide excellent customer service and serve delicious food and drinks.
  • Company: Join the vibrant team at Howdens Garden Centre Restaurant.
  • Benefits: Competitive pay, generous discounts, and a healthy work/life balance.
  • Why this job: Be part of a fun team and create memorable dining experiences.
  • Qualifications: Friendly personality, strong communication skills, and teamwork spirit.
  • Other info: Enjoy 6 weeks annual leave and free parking!

The predicted salary is between 20800 - 25440 £ per year.

We are looking for a Full Time Permanent Front of House Assistant to join the team in our Restaurant in Howdens Garden Centre. Our competitive rate of pay ranges from £10 to £12.25 per hour dependent on age. The hours for this role are 30 per week over 5 days. This will involve weekend work so flexibility is a must.

The Role

As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.

What you will be doing as a Front of House Assistant?

  • Set up and maintain the front of house and counters each day to our company standards
  • Presenting menus, serving, and helping customers select food and beverage by offering suggestions
  • Providing Counter Service and preparing beverages
  • Deliver our Chef prepared meals to customers at their tables
  • Preparing restaurant tables with special attention to hygiene and cleanliness
  • Processing payment at electronic till points
  • Performing basic cleaning tasks as needed
  • Closing front of house areas each day to our company standards
  • May be required to assist with back of house duties

What makes you our perfect Front of House Assistant?

  • Friendly, with an engaging personality and a genuine love for customer service
  • Barista experience preferred but not essential as full training will be given
  • Strong customer service skills
  • Excellent communication skills
  • Great teamwork
  • Hardworking
  • Shift flexibility including weekends
  • The ability to work well and efficiently under pressure

The benefits!

  • Competitive rates of pay
  • Healthy work/life balance with no evening work
  • Access to 100s of retail and lifestyle experiences and discounts
  • Health Cash Plans
  • Generous staff discounts
  • 6 weeks Annual Leave per year
  • Free Parking

Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply’ now.

Front of House Assistant, Howdens Garden Centre employer: William Strike Ltd

Howdens Garden Centre is an excellent employer that prioritises a healthy work/life balance, offering competitive pay and generous staff discounts. With a supportive team environment and opportunities for growth, employees can thrive in a role that values customer service and teamwork, all while enjoying the perks of working in a vibrant garden centre setting.
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Contact Detail:

William Strike Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Assistant, Howdens Garden Centre

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Howdens Garden Centre. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.

✨Tip Number 2

Practice your customer service skills! Since this role is all about providing excellent service, think of some scenarios where you can demonstrate your friendly personality and communication skills. Role-play with a mate or even in front of the mirror to boost your confidence.

✨Tip Number 3

Be flexible and ready to adapt! The job requires weekend work and the ability to handle pressure. During your interview, share examples of how you've successfully managed busy situations or adapted to changes in previous roles. It’ll show you’re the perfect fit for the fast-paced environment.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do – just click 'Apply' and let us see what you've got!

We think you need these skills to ace Front of House Assistant, Howdens Garden Centre

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Ability to Work Under Pressure
Attention to Hygiene and Cleanliness
Barista Experience
Order Taking
Food and Beverage Knowledge
Basic Cleaning Tasks
Payment Processing
Engaging Personality

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and engaging personality shine through. We want to see your genuine love for customer service, so don’t be afraid to show us who you are!

Know the Menu: Make sure you have a good understanding of food and beverage menus. Mention any relevant experience or your willingness to learn about our offerings, as this will show us you're ready to hit the ground running.

Highlight Teamwork Skills: Since you'll be working closely with both FOH and kitchen teams, emphasise your teamwork skills in your application. Share examples of how you've collaborated effectively in past roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Front of House Assistant role at Howdens Garden Centre!

How to prepare for a job interview at William Strike Ltd

✨Know the Menu Inside Out

Before your interview, make sure you familiarise yourself with the food and beverage menus. This will not only impress the interviewers but also show that you're genuinely interested in the role and ready to provide excellent customer service.

✨Show Off Your People Skills

As a Front of House Assistant, you'll be interacting with customers all day. During the interview, highlight your previous experiences in customer service and share specific examples of how you've handled difficult situations or gone the extra mile for a customer.

✨Demonstrate Team Spirit

Teamwork is key in this role, so be prepared to discuss how you work well with others. Share stories about times when you collaborated with colleagues to achieve a common goal or helped out in busy situations.

✨Be Ready for Practical Questions

Expect questions that assess your ability to handle pressure and multitask, especially during busy periods. Think of scenarios where you've successfully managed multiple tasks at once and be ready to explain your thought process.

Front of House Assistant, Howdens Garden Centre
William Strike Ltd
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