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- Tasks: Serve delicious baked goods and create a welcoming atmosphere for customers.
- Company: Join the award-winning Stephens Bakery team in a new Kirkcaldy shop.
- Benefits: Competitive pay, free lunches, discounts, and career development opportunities.
- Why this job: Be part of a legacy bakery with over 150 years of history and innovation.
- Qualifications: Enthusiastic team player with a passion for customer service.
- Other info: Flexible part-time hours available; perfect for those looking to gain experience.
The predicted salary is between 9 - 12 £ per hour.
We have an exciting opportunity for a friendly, dependable, and enthusiastic individual to join our award-winning team as a Retail Assistant. This position is for our new shop opening in Kirkcaldy, offering an exciting time to join the opening team.
Location: Kirkcaldy, United Kingdom
Date Posted: 16 January 2026
Job Type: Part-time
Hours: 12 Hours - flexible shifts over midweek and weekends
Location: Hendry Road, Kirkcaldy
Please note - This role requires weekday and weekend availability, so it’s not suitable for those in full-time education.
What You’ll Be Doing:
- Provide excellent customer service at all times; this is your number one priority.
- Help create a warm and welcoming atmosphere in the shop.
- Answer questions about products and make recommendations when asked.
- Follow daily routines and task lists for cleaning, stocking, and food preparation.
- Carry out tasks as delegated by the Management or Senior Sales.
- Follow food safety procedures and checklists, ensuring high standards of cleanliness and hygiene.
- Support the team by staying flexible and willing to help wherever needed.
- Keep the shop clean, tidy, and well-stocked throughout the day.
- Make sure displays look their best and product quality is maintained.
- Follow stock rotation procedures.
- Work well with others on shift, sharing tasks fairly and helping out during busy periods.
What We’re Looking For:
We’re not just hiring a Retail Assistant; we’re welcoming someone into our team who’ll bring positive energy, reliability, and a genuine passion for people. A team player who believes in teamwork and collaboration? Someone who thrives in the energy of a busy shop? A customer service star who always goes the extra mile? If this sounds like you, we’d love to meet you.
What You’ll Get In Return:
- Competitive Salary: from £9.33 - £12.41 per hour.
- Lunch is on us! We offer free products to our teams on shift.
- Presents for our team at special moments (Christmas, Length of Service & Weddings).
- Know someone great? Our staff referral scheme offers the potential to earn £150 each!
- Popping in for a bite on your day off? You’ll get 20% off our products across all of our shops.
- Free Counselling for mental health, money, legal or work matters.
- Discounts at over 1,000 high street and online retailers such as Asda, Aldi, cinemas, holidays, etc.
- Career development opportunities.
Why Join Stephens Bakery?
At Stephens Bakery, we’re not just baking; we’re baking history. As a proud 4th generation family business with over 150 years of heritage, we combine the best of traditional craft with a bold, modern vision for the future. We’re known for pushing boundaries. From launching the first-ever bakery Jiffy Van and standalone bakery drive-thru, to pioneering partnerships with Coop, Scotmid, Morrisons, and independent retailers, innovation is at the heart of everything we do. But while we embrace new ideas, our roots remain firmly in quality, tradition, and community. We stay true to the art of baking with time-honoured techniques and the finest locally sourced ingredients. This commitment to excellence is why we’ve been crowned:
- Scottish Craft Bakery of the Year
- UK Craft Bakery Business of the Year (2021)
- Home to Scotland’s Favourite Morning Roll, Steak Bridie, and Double Biscuit
At Stephens, you’re not just joining a business; you’re becoming part of a legacy that’s proud of its past and passionate about its future.
Ready to Take the Next Step?
If you’re excited about what we do and think you’d be a great fit, we’d love to hear from you.
Here’s What To Expect:
- Apply Now: Submit your application below.
- Quick Chat: If shortlisted, we’ll start with a casual telephone interview.
- Meet Us In Person: We’ll invite you in for a relaxed face-to-face interview.
- Try It Out: Experience the role with a paid work trial.
We aim to complete the process in around 2 weeks, but we’re happy to work around notice periods where needed.
Stephens Bakery - Retail Assistant - New Shop - Kirkcaldy employer: WILLIAM STEPHEN (BAKERS) LIMITED
Contact Detail:
WILLIAM STEPHEN (BAKERS) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stephens Bakery - Retail Assistant - New Shop - Kirkcaldy
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stephens Bakery. Familiarise yourself with their products and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Be flexible and enthusiastic! The job requires teamwork and adaptability, so highlight your ability to work well with others and your excitement about being part of a new shop opening. Let your passion shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Stephens team right from the start. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Stephens Bakery - Retail Assistant - New Shop - Kirkcaldy
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side.
Tailor Your Application: Make sure to highlight your customer service skills and any experience that shows you’re a team player. We love candidates who can bring positive energy to our shop!
Follow Instructions: Read the application instructions carefully and make sure you provide all the information we ask for. It helps us get to know you better and shows you’re detail-oriented.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and get the ball rolling on your journey with Stephens Bakery!
How to prepare for a job interview at WILLIAM STEPHEN (BAKERS) LIMITED
✨Know the Company
Before your interview, take some time to research Stephens Bakery. Understand their history, values, and what makes them unique in the bakery industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can create a warm and welcoming atmosphere, just like they expect in their new shop.
✨Be Ready for Teamwork Questions
Since teamwork is crucial in a busy shop environment, be prepared to discuss how you work well with others. Think of specific instances where you collaborated with colleagues to achieve a common goal or helped out during busy periods.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. While you want to look professional, also consider the bakery's vibe. A neat and tidy appearance will reflect your understanding of the importance of cleanliness and hygiene in the role.