At a Glance
- Tasks: Support our bakery operations with data entry, order processing, and customer service.
- Company: Join the proud 4th generation family business, Stephens Bakery.
- Benefits: Competitive pay, free products, discounts, and career development opportunities.
- Other info: Enjoy a friendly team environment with great growth potential.
- Why this job: Be part of a historic bakery while gaining valuable admin experience.
- Qualifications: Reliability and a positive attitude are key; training provided.
The predicted salary is between 17708 - 21155 £ per year.
Overview
Location: Dunfermline, United Kingdom
Date Posted: 2 September 2025
Category: Admin Jobs | Job Type: Full-time
Job title and location
Job Title: Operations Support Assistant
Location: Offices, Stephens Bakery, Primrose Lane, Rosyth, KY11 2RN
Working hours and pay
Hours: Full-time, 36.5 hours, Mon 08:30–17:00, Tue–Fri 08:30–16:45
Pay: From £17,708 to £21,155 (depending on age)
About the role
Our Operations Support team plays a vital role in keeping everything running smoothly across the business, serving as the glue between our bakery and our customers. From supporting our retail shops and franchise partners to assisting our production and delivery teams, this role focuses on providing efficient, friendly, reliable and consistent support every day.
Key responsibilities
- Support a selection of our Convenience Store customers through accurate data entry and order processing using our internal ordering system
- Answer phone calls from both internal teams and external customers, providing solutions to business and customer enquiries
- Prepare and organise daily production reports for the Bakery
- Carry out general administrative duties such as filing, laminating, and printing
What we’re looking for
Previous administration experience is ideally sought - but what we really value is your attitude and reliability. Full training will be provided.
- Quick to learn our products; retail operations; processes
- Strong administrative and organisational skills, ideally with previous admin experience
- Excellent numeracy and accuracy skills, with a keen eye for detail
- Good computer skills, including Word, Excel, and Outlook, with strong keyboard accuracy
- A positive, approachable, and friendly demeanour with a professional telephone manner and excellent communication skills
- A team player who enjoys supporting others, but also capable of working independently with strong self-motivation
What we offer
- Competitive pay and benefits package
- Free products for employees on shift; lunch is on us
- Gifts at special moments (Christmas, Length of Service, Weddings)
- Staff referral scheme – up to £150 per successful referral
- Staff discount – 20% off products across all shops
- Free Confidential Counselling for mental health, money, legal or work matters
- Discounts at over 1,000 high street and online retailers
- 29 days holiday per year
- Career development opportunities to help you grow within the business
Why join Stephens Bakery
At Stephens Bakery, we’re not just baking—we’re baking history. We are a proud 4th generation family business with over 150 years of heritage, combining traditional craft with a bold, modern vision. We are known for pushing boundaries and for innovation.
How to apply
If you’re organised, customer-focused, and looking to join a well-established bakery business, we’d love to hear from you. Please send your CV and a short cover letter to LNKD1_UKTJ
Seniority level: Entry level
Employment type: Contract
Job function: Administrative
Industries: Administrative and Support Services
Note: Referrals increase your chances of interviewing at WILLIAM STEPHEN (BAKERS) LIMITED.
Admin Assistant in Dunfermline employer: WILLIAM STEPHEN (BAKERS) LIMITED
At Stephens Bakery, we pride ourselves on being a supportive and inclusive employer, offering a vibrant work culture that values teamwork and innovation. With competitive pay, generous benefits including free products during shifts, and opportunities for career development, we ensure our employees feel valued and motivated. Join us in Dunfermline, where you can be part of a rich heritage while enjoying a fulfilling role that contributes to our community.
Contact Details:
WILLIAM STEPHEN (BAKERS) LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant in Dunfermline
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the bakery industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Prepare for those interviews! Research Stephens Bakery and understand their values and culture. This way, you can show them you're not just another candidate, but someone who truly fits into their team.
✨Tip Number 3
Practice your phone skills! Since you'll be answering calls as an Admin Assistant, get comfortable with handling inquiries. Role-play with a friend to boost your confidence and refine your communication style.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Stephens Bakery family. Don’t miss out!
We think you need these skills to ace Admin Assistant in Dunfermline
Some tips for your application 🫡
Craft a Catchy CV:Your CV is your first impression, so make it count! Highlight your admin experience and skills that match the job description. Keep it clear and concise, and don’t forget to tailor it for the Operations Support Assistant role.
Write a Personalised Cover Letter:Don’t just send a generic cover letter. Show us why you’re the perfect fit for Stephens Bakery! Mention your enthusiasm for the role and how your skills can help keep everything running smoothly in our Operations Support team.
Show Off Your Skills:We love a keen eye for detail! Make sure to showcase your organisational skills and any relevant computer skills, like Word and Excel. If you’ve got experience with data entry or customer service, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Stephens Bakery!
How to prepare for a job interview at WILLIAM STEPHEN (BAKERS) LIMITED
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Support Assistant role. Familiarise yourself with the key responsibilities like data entry, order processing, and general admin tasks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong administrative and organisational skills, prepare examples from your past experiences where you've demonstrated these abilities. Whether it’s managing schedules or handling multiple tasks, having specific stories ready will impress the interviewers.
✨Practice Your Communication Skills
Given the importance of a professional telephone manner and excellent communication skills, practice answering common interview questions out loud. You could even role-play with a friend to simulate the interview environment. This will help you articulate your thoughts clearly and confidently.
✨Emphasise Your Team Spirit
The job requires a team player who can also work independently. Be prepared to discuss how you’ve successfully collaborated with others in previous roles. Highlighting your ability to support colleagues while also being self-motivated will resonate well with the interviewers.
