Office Administrator

Cardiff based Packaging Firm seeks new Team Member We run a busy Sales Office and Warehouse in Cardiff and require an all-round administrator with excellent IT skills. We import Printed Packaging items from around the world and also some from the UK which we then supply to our extensive customer base in the UK. Computer Literacy is essential, as is Customer Service, as the job will involve taking customer enquiries and stock call offs. We use the usual Microsoft programs along with custom made stock and order processing software. If you have any experience in the Printing / Packaging Industry, it would be a bonus but this is not essential. Other duties would include on occasions helping out in the warehouse, and unloading pallet deliveries when we are short staffed. Duties to include: * Perform various administrative tasks to support the smooth operation of the office * Answer telephone enquiries from our customers in a professional and courteous manner * Process orders using Microsoft Office and Sage Accounting Software * Update company stock control package * Assist in the preparation of reports, presentations, and other documents * Perform data entry and maintain accurate records * Assist with basic bookkeeping tasks using Sage * Organize and maintain physical and electronic files Important: Candidate would be required to provide occasional cover/help with warehouse duties. This would involve labelling / dispatching parcels. It is not a physically demanding task, but is not “Desk Based”. Skills required: * You must have a proven ability to work effectively as part of a team * Good communication skills and a polite and friendly telephone manner * Proficiency in using Google Suite (Gmail, Google Docs, Google Sheets, etc.) * Strong clerical and administrative skills * Highly organized with great attention to detail * Ability to computerize information accurately and efficiently * Typing speed and accuracy * Familiarity with Sage or similar accounting software is a plus * Data entry skills with a focus on accuracy * Proficient in Microsoft Office (Word, Excel, Access) Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the company. Job Type: Full-time Pay: £27,500 per year Benefits: * Casual dress * Free parking Schedule: * Monday to Friday 9:00 – 17:00 * No weekends Education: * A-Level or equivalent (required) Experience: * Customer service: 2 years (required) * Administrative experience: 1 year (required) Language: * English (required) Licence/Certification: * Driving Licence (required) Expected start date: 13/01/2025