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- Tasks: Lead the despatch loading function and ensure timely, safe vehicle departures.
- Company: Join a dynamic logistics team focused on operational excellence.
- Benefits: Enjoy discounts, volunteering days, and employee assistance services.
- Other info: Great opportunities for career growth and team bonding events.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in logistics and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Nelson
Shift Pattern: 19:30 - 16:00 (38.75 hours per week) 5 days out of 6 (Sunday-Friday nights)
About the role
As our Outbound Manager, you will take full ownership of the despatch loading function—ensuring all vehicles are loaded accurately, safely, and on time. You will be responsible for coordinating your team, maintaining safety and compliance standards, and driving continuous improvement across your department. Your leadership will play a crucial role in delivering a seamless despatch process and outstanding customer service.
What you will do:
- Partnering to ensure all picking deadlines and priority cut-off times are met.
- Manage all night loading operations, ensuring vehicles depart on schedule.
- Allocate labour and resources efficiently to minimise delays.
- Oversee accurate picking, staging, and loading in line with route plans and customer requirements.
- Analyse loading errors and drive continuous improvement (Lean, 5S etc.).
- Support operational excellence projects and best‑practice standards.
- Ensure load sheets, product labelling and route plans are accurate.
- Collaborate closely with Warehouse and Transport teams to resolve operational issues.
- Monitor key KPIs including misload rates, loading times, stock accuracy and vehicle departure times.
- Lead, coach and develop the loading team to achieve high performance.
- Deliver daily briefs and ensure clear two-way communication.
What you will need:
- Experience in a warehouse, logistics, or distribution environment.
- Supervisory or Team Leader qualification, e.g., ILM Level 2 or 3 (Desirable).
- Forklift or PPT licence (Desirable).
- Background in leading teams in a fast‑paced operational setting.
- Strong understanding of safe loading practices and warehouse processes.
- Excellent communication, organisational and problem‑solving skills.
- Competent using warehouse systems and Microsoft Office.
- Ability to work under pressure while maintaining high levels of accuracy and attention to detail.
Let us tell you some more benefits you would receive:
- Fancy volunteering? We will give you one day off a year to take part in volunteering.
- Generous discounts on our products.
- Cycle to Work Scheme that offers discounted bikes and cycling equipment.
- Donate through your pay to a charity of your choice.
- The money is simply deducted through your pay before tax, so for every pound you donate, the 20p that usually goes to tax will go to the charity instead!
- We also have a range of employee assistance services which can be tailored to give you support on various matters such as financial, health and wellbeing advice.
- We treat our teams to a free meal every few months, from our visiting fish.
Outbound Manager employer: William Jackson Food Group Limited
Contact Detail:
William Jackson Food Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Outbound Manager role. Think about how your experience aligns with their needs, especially around team leadership and operational excellence.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've improved processes or led teams in the past. This will demonstrate your ability to drive continuous improvement and manage operations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Outbound Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Outbound Manager role. Highlight your leadership experience and any relevant warehouse or logistics background to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams and improved processes in previous roles—this is your chance to shine!
Showcase Your Problem-Solving Skills: In your application, mention times when you've tackled challenges in a fast-paced environment. We love candidates who can think on their feet and drive continuous improvement!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at William Jackson Food Group Limited
✨Know Your Stuff
Make sure you understand the despatch loading function inside out. Familiarise yourself with safe loading practices, warehouse processes, and the specific KPIs mentioned in the job description. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Leadership Skills
As an Outbound Manager, you'll be leading a team. Be ready to discuss your previous experiences in managing teams, how you've driven performance, and any strategies you've used for coaching and developing staff. Use specific examples to illustrate your points.
✨Prepare for Scenario Questions
Expect questions about how you'd handle operational challenges, such as delays or misloads. Think of real-life scenarios where you've successfully resolved issues in a fast-paced environment. This will demonstrate your problem-solving skills and ability to work under pressure.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen carefully to questions and respond thoughtfully. This will reflect your organisational skills and attention to detail, which are crucial for the position.