At a Glance
- Tasks: Lead the despatch team to ensure timely and accurate loading of vehicles.
- Company: Join Wellocks, a top UK food distributor with a family-owned culture.
- Benefits: Enjoy discounts, volunteering days, and free meals from our in-house chefs.
- Other info: Great career growth opportunities in a supportive team atmosphere.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in logistics and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Location: Nelson
Shift Pattern: 19:30 - 16:00 (38.75 hours per week) 5 days out of 6 (Sunday-Friday nights)
About the role
As our Outbound Manager, you will take full ownership of the despatch loading function—ensuring all vehicles are loaded accurately, safely, and on time. You will be responsible for coordinating your team, maintaining safety and compliance standards, and driving continuous improvement across your department. Your leadership will play a crucial role in delivering a seamless despatch process and outstanding customer service.
What you will do:
- Partnering to ensure all picking deadlines and priority cut-off times are met.
- Manage all night loading operations, ensuring vehicles depart on schedule.
- Allocate labour and resources efficiently to minimise delays.
- Oversee accurate picking, staging, and loading in line with route plans and customer requirements.
- Analyse loading errors and drive continuous improvement (Lean, 5S etc.).
- Support operational excellence projects and best‑practice standards.
- Ensure load sheets, product labelling and route plans are accurate.
- Collaborate closely with Warehouse and Transport teams to resolve operational issues.
- Monitor key KPIs including misload rates, loading times, stock accuracy and vehicle departure times.
- Lead, coach and develop the loading team to achieve high performance.
- Deliver daily briefs and ensure clear two-way communication.
What you will need:
- Experience in a warehouse, logistics, or distribution environment.
- Supervisory or Team Leader qualification, e.g., ILM Level 2 or 3 (Desirable).
- Forklift or PPT licence (Desirable).
- Background in leading teams in a fast‑paced operational setting.
- Strong understanding of safe loading practices and warehouse processes.
- Excellent communication, organisational and problem‑solving skills.
- Competent using warehouse systems and Microsoft Office.
- Ability to work under pressure while maintaining high levels of accuracy and attention to detail.
Let us tell you some more benefits you would receive:
- Fancy volunteering? We will give you one day off a year to take part in volunteering.
- Generous discounts on our products.
- Cycle to Work Scheme that offers discounted bikes and cycling equipment.
- Donate through your pay to a charity of your choice.
- We also have a range of employee assistance services which can be tailored to give you support on various matters such as financial, health and wellbeing advice.
- We treat our teams to a free meal every few months, from our visiting fish & chip van, to freshly made bacon baps from our in-house chefs.
About us
Wellocks is one of the leading UK food distributors in the hospitality industry. We provide fruit, vegetables, dairy, eggs, poultry, meat, store cupboard essentials and everything else chefs will need in their restaurant kitchen. Thanks to our highly skilled team, we also offer pre‑prepared veg and freshly‑made pasta which is a key part of our service. From our humble beginnings in 1961 supplying potatoes to local pubs and restaurants, 60 years later we now supply over 1,200 restaurant kitchens across the country with amazing ingredients. We’re proud to be part of the William Jackson Food Group, a dedicated family‑owned food business which started in 1851. Our sister businesses are Abel & Cole, Jacksons Bakery and Belazu. Family values and the commitment which comes with such a long‑standing business are rooted in our culture here at Wellocks.
Outbound Manager in Nelson employer: William Jackson Food Group Limited
William Jackson Food Group Limited is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about the craft bakery industry. With a focus on employee growth, you will have access to professional development opportunities while enjoying the autonomy of working in a small business environment. Located in a thriving community, we offer competitive benefits and a supportive atmosphere that values your contributions and encourages creativity.
Contact Details:
William Jackson Food Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Manager in Nelson
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and warehouse industry, especially those who work at Wellocks or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of safe loading practices and warehouse processes. We want to see that you can talk the talk and walk the walk when it comes to leading a team in a fast-paced environment.
✨Tip Number 3
Show off your leadership skills! Think of examples where you've successfully managed a team or improved processes. We love to hear about how you've driven continuous improvement in your previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who fit our culture.
We think you need these skills to ace Outbound Manager in Nelson
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Outbound Manager role. Highlight your experience in warehouse and logistics, especially any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've driven improvements in past roles and how you can bring that to Wellocks.
Showcase Your Leadership Skills:As an Outbound Manager, you'll be leading a team. Make sure to highlight your supervisory experience and any relevant qualifications. We love seeing candidates who can inspire and develop their teams!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at William Jackson Food Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Outbound Manager. Familiarise yourself with terms like Lean and 5S, as well as the importance of accurate loading and compliance standards. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams, especially in fast-paced environments. Prepare examples of how you've successfully managed operations, allocated resources, and driven improvements. Highlighting your ability to coach and develop a team will resonate well with the interviewers.
✨Communicate Clearly
Effective communication is key in this role. During the interview, practice clear and concise responses. You might even want to prepare a few questions about their current challenges in despatch operations, showing that you’re proactive and engaged.
✨Demonstrate Problem-Solving Skills
Think of specific instances where you've tackled operational issues or improved processes. Be ready to discuss how you analyse errors and implement solutions. This will illustrate your analytical skills and commitment to operational excellence, which are crucial for the Outbound Manager position.
