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- Tasks: Deliver top-notch customer service and assist with betting processes.
- Company: Leading UK betting company focused on customer experience.
- Benefits: 28 days holiday, bonus scheme, and career development opportunities.
- Why this job: Join a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: Customer-oriented mindset and willingness to learn.
- Other info: Flexible hours and a vibrant workplace culture.
The predicted salary is between 30000 - 42000 £ per year.
A leading betting company in the UK is seeking customer-oriented individuals to join their team. This role involves providing excellent service, processing bets, and supporting customers with betting terminals.
Successful candidates will enjoy various benefits including:
- 28 days of holiday
- A bonus scheme
- Career development opportunities
You will work in a dynamic environment with varied hours throughout the week.
Customer Experience Specialist – Retail Betting in Widnes employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist – Retail Betting in Widnes
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of scenarios where you can demonstrate your ability to handle customer queries and resolve issues effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Experience Specialist – Retail Betting in Widnes
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond to help customers, especially in fast-paced environments like retail betting.
Tailor Your Application: Don’t just send the same CV everywhere! Take a moment to tweak your application for this role. Mention specific skills or experiences that relate directly to providing excellent service and processing bets.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there!
How to prepare for a job interview at William Hill
✨Know the Company Inside Out
Before your interview, make sure you research the betting company thoroughly. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Experience Specialist, your ability to provide excellent service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your problem-solving skills and how you handle difficult situations with grace.
✨Familiarise Yourself with Betting Terminology
Since you'll be working with betting terminals, it’s crucial to understand basic betting terms and processes. Brush up on common phrases and practices in the betting world so you can speak confidently about them during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and career development opportunities. This shows that you’re not just interested in the job, but also in how you can grow within the company.
