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For Companies At a Glance
- Tasks: Welcome customers, assist with bets, and ensure a safe betting environment.
- Company: Leading betting company in Stockport with a supportive team culture.
- Benefits: Flexible hours, annual pay review, bonus scheme, and subsidised travel.
- Why this job: Join a dynamic team and provide excellent service in an exciting industry.
- Qualifications: Enthusiasm for customer service and teamwork skills.
- Other info: Great training opportunities and perks to enhance your experience.
The predicted salary is between 24000 - 36000 £ per year.
A leading betting company in Stockport is seeking enthusiastic individuals to join their retail team. As part of this role, you will welcome customers, assist with bets, and ensure a safe betting environment. You will engage with customers, providing excellent service while being part of a supportive team.
The company offers flexibility in working hours, an annual pay review, a bonus scheme, and additional perks such as subsidized travel and training opportunities.
Customer Experience Specialist – Retail Betting in Stockport employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist – Retail Betting in Stockport
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about their approach to customer experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with bets or handle tricky situations. We recommend role-playing with a friend to boost your confidence before any interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and maybe even a referral when you apply through our website.
✨Tip Number 4
Be ready to showcase your enthusiasm! During interviews, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past.
We think you need these skills to ace Customer Experience Specialist – Retail Betting in Stockport
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to engage with customers in a positive way.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in retail or customer service. We love seeing how your skills align with what we’re looking for in a Customer Experience Specialist.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at William Hill
✨Know the Company Inside Out
Before your interview, do some research on the betting company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience Specialist, you'll be engaging with customers regularly. Prepare examples from your past experiences where you've provided excellent service or resolved issues. Highlighting these skills will demonstrate that you're ready to contribute positively to the team.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations, such as a difficult customer or a busy betting environment. Practising these scenarios can help you respond confidently and show your problem-solving abilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company culture.
