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For Companies At a Glance
- Tasks: Welcome customers, process bets, and deliver exceptional service in a vibrant retail environment.
- Company: Leading betting and gaming company with a focus on customer experience.
- Benefits: Flexible hours, annual pay review, holiday entitlement, and training opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills while having fun.
- Qualifications: Passion for customer interaction and strong interpersonal skills.
- Other info: Great career growth potential in an exciting industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading betting and gaming company in Shrewsbury is looking for enthusiastic individuals to join their retail team. You will be responsible for welcoming customers, processing bets, and providing exceptional service. The ideal candidate is passionate about customer interaction and has strong interpersonal skills.
The role offers full and part-time hours, an annual pay review, and various perks including holiday entitlement and training opportunities, making it fantastic for career growth.
Customer Experience Specialist – Retail Betting in Shrewsbury employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist – Retail Betting in Shrewsbury
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. This will help us stand out as a candidate who truly understands what they’re all about.
✨Tip Number 2
Practice your customer service skills! Since the role is all about interacting with customers, we should prepare examples of how we've provided exceptional service in the past. Role-playing with a friend can really help us nail this.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give us insider info and maybe even a referral, which can boost our chances of landing that job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we can tailor our application to highlight our passion for customer interaction and retail betting, making it more likely to catch their eye.
We think you need these skills to ace Customer Experience Specialist – Retail Betting in Shrewsbury
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer interaction shine through. We want to see that you're excited about the role and ready to engage with customers in a friendly manner.
Tailor Your CV: Make sure your CV highlights your interpersonal skills and any relevant experience in retail or customer service. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at William Hill
✨Know the Company Inside Out
Before your interview, do some research on the betting and gaming company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience Specialist, your ability to interact with customers is key. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues. This will demonstrate your passion for customer interaction and your strong interpersonal skills.
✨Practice Common Interview Questions
Anticipate questions related to the role, such as how you would handle a difficult customer or process a bet. Practising your responses can help you feel more confident and articulate during the interview. Consider doing mock interviews with a friend to refine your answers.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A professional appearance shows that you take the opportunity seriously and are ready to represent the company well in a retail environment.
