William Hill is hiring a Team Leader for one of our betting shops in the United Kingdom. You will lead and motivate a team of Customer Service Representatives, coaching them to deliver outstanding service while maintaining shop standards and visual displays.
You will build strong relationships with customers, champion safer gambling, and manage opening/closing duties with your team. The role includes working varied shifts to help the shop achieve its targets and deliver a welcoming atmosphere.
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Retail Customer Service Team Lead — Lead, Coach & Safer Gambling in Sheffield employer: William Hill
At William Hill, we pride ourselves on being more than just a betting shop; we are a community-focused employer that values our colleagues as the backbone of our business. With a strong commitment to employee development, competitive benefits, and a culture built on trust and belonging, we empower our teams to thrive while delivering exceptional customer experiences. Join us in a dynamic environment where your growth is supported, and together, we can raise our game.
