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- Tasks: Provide exceptional customer service and assist with betting queries in retail shops.
- Company: Leading retail betting company in the UK with a focus on customer experience.
- Benefits: Flexible hours, annual pay reviews, and a bonus scheme.
- Why this job: Join a supportive team and grow your career in a dynamic environment.
- Qualifications: Strong interpersonal skills and a passion for customer service.
- Other info: Diverse workplace that values personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A leading retail betting company in the UK is looking for customer-oriented individuals to provide exceptional service in shops.
Responsibilities include:
- Welcoming customers
- Processing bets
- Assisting with queries
Ideal candidates will have strong interpersonal skills and a passion for customer service.
Opportunities for full and part-time hours, along with annual pay reviews and a bonus scheme are offered.
Join us to grow your career in a supportive environment that values diversity and personal growth.
Customer Experience Specialist – Retail Betting in Rumford employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist – Retail Betting in Rumford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the retail betting industry and the specific company. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining their team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Experience Specialist – Retail Betting in Rumford
Some tips for your application 🫡
Show Your Customer Service Passion: When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve gone above and beyond to help customers in the past, so share those stories!
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! Tailor it to the Customer Experience Specialist role by emphasising your relevant skills and experiences. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at William Hill
✨Know the Company Inside Out
Before your interview, do some research on the retail betting company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about providing exceptional service, prepare examples from your past experiences where you went above and beyond for a customer. Think of specific situations that highlight your interpersonal skills and passion for customer service.
✨Practice Common Interview Questions
Anticipate questions related to customer interactions, such as how you would handle a difficult customer or a situation where you had to process a bet quickly. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the company culture, training opportunities, or the bonus scheme mentioned in the job description. This shows that you’re not just interested in the job, but also in how you can grow within the company.
