Head of Compliance - Technical Standards & Gaming in London

We are evoke plc, one of the world's leading betting and gaming companies with internationally renowned brands, including William Hill, 888, and Mr Green. We are looking for a Head of Compliance – Technical Standards & Gaming who will be responsible for ensuring our UK licensed businesses comply with the GB Gambling Commission's Remote Gambling and Software Technical Standards (RTS) and other applicable equivalents relevant to UK activities, including Retail and Online operations.

This role owns the translation of requirements into practical technical standards, control frameworks, product requirements, testing obligations, release controls, and assurance activity. You will be accountable for ensuring obligations are embedded across the end-to-end lifecycle of systems, games, content, platforms, third-party integrations, and operational change. This is a senior role (based in Leeds or London) and you will be a subject matter lead for technical compliance matters and the key point of coordination between Compliance, Technology, Product, Security, Operations, Retail, Legal, Internal Audit, and external testing or assurance providers.

What you will be doing:

• Owning our RTS compliance framework
• Ensuring RTS requirements are translated into clear internal standards, design controls, testing criteria, evidence requirements, and approval gates
• Providing second line oversight and challenge on whether products, systems and change activity meet RTS requirements before release
• Maintaining effective governance over RTS control operation, assurance, issue escalation, and remediation
• Acting as the senior compliance SME for RTS interpretation, testing strategy, and regulatory engagement on technical standards matters
• Ensuring RTS obligations are embedded into product design, software development, architecture, deployment, and operational processes from initial scoping through to live operation
• Advising the business on where RTS applies within retail environments, particularly for products or channels that constitute remote gambling or rely on remote communication; the Commission's remote sector guidance includes self-service betting terminals in betting shops among examples of remote gambling
• Owning the running and results of the annual games testing audit

Who we are looking for:

• Significant experience in gambling compliance, technical compliance, IT controls, product compliance, technical assurance or technology risk in a regulated environment with hands-on experience interpreting and implementing the Gambling Commission's RTS or equivalent regulated technical standards
• Demonstrable experience overseeing technical testing, certification, control evidence, and release governance for regulated products or systems alongside experience working across software delivery, product, operations, supplier management, and second line governance
• Experience managing regulatory findings, technical incidents, audit actions, and control remediation with experience leading teams and influencing senior stakeholders across compliance, product, and technology
• Working knowledge of the GB RTS framework, including security requirements and the Commission's testing expectations with an excellent understanding of technical control design, SDLC governance, defect and release management, third-party assurance, and evidence-based compliance
• The ability to convert regulatory standards into operational requirements, measurable controls, and pragmatic governance

What we offer:

• Family support: industry-leading maternity and paternity leave and paid time off if you have caring responsibilities
• Perks and discounts: discounts at a range of high-street retailers
• Financial compensation, pension, and bonus schemes
• Health & wellbeing tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle-to-work scheme
• Hybrid working: employees can work from home up to 80% of the time with 20% office time built in to ensure some face-to-face collaborative team time

At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.