Customer Experience Team Lead - Retail Shop in Leeds

Customer Experience Team Lead - Retail Shop in Leeds

Leeds Full-Time On-site
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William Hill is looking for a Shop Supervisor in Leeds to lead a customer service team, coach staff, ensure store presentation and standards, and provide excellent customer service to guests while championing safer gambling. You will oversee opening/closing duties with team support and drive shop performance.

The role includes varied shifts 8am–10pm, Monday to Sunday, with a view to progression within the Retail network and attractive benefits including pension and holiday entitlement.

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Customer Experience Team Lead - Retail Shop in Leeds employer: William Hill

At William Hill, we pride ourselves on being more than just a betting shop; we are a community-focused employer that values our colleagues as the backbone of our business. With a strong commitment to employee development, competitive benefits, and a culture built on trust and belonging, we empower our teams to thrive while delivering exceptional customer experiences. Join us in a dynamic environment where your growth is supported, and together, we can raise our game.

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Contact Details:

William Hill Recruitment Team