William Hill is seeking a Team Leader for one of our high-street shops. You will lead and motivate a team of Customer Service Representatives, coach individuals, and maintain a welcoming shop environment where customers feel valued.
You’ll drive performance, champion safer gambling, and ensure consistent opening/closing routines. This role offers training and clear opportunities for progression within the Retail team.
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Customer Service Team Leader - Lead & Grow in Retail Betting in Lancaster employer: William Hill
At William Hill, we pride ourselves on being more than just a betting shop; we are a community-focused employer that values our colleagues as the backbone of our business. With a strong commitment to employee development, competitive benefits, and a culture built on trust and belonging, we empower our teams to thrive while delivering exceptional customer experiences. Join us in a dynamic environment where your growth is supported, and together, we can raise our game.
