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For Companies At a Glance
- Tasks: Welcome customers and assist with their queries in a vibrant retail environment.
- Company: Leading betting and gaming company in the UK with a focus on customer experience.
- Benefits: Competitive pay, flexible hours, and opportunities for growth and development.
- Why this job: Join a dynamic team and promote responsible gambling while enhancing customer satisfaction.
- Qualifications: Strong interpersonal skills and a passion for excellent customer service.
- Other info: Exciting career progression opportunities in a fast-paced industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading betting and gaming company in the United Kingdom is seeking passionate individuals for customer service roles in their retail shops. As a team member, you will be responsible for welcoming customers and assisting with their queries, while promoting a responsible gambling atmosphere.
The role offers a range of hours, competitive pay, and opportunities for growth and development. Ideal candidates should possess strong interpersonal skills and a commitment to excellent customer service.
Customer Experience Specialist – Retail Betting in Johnstone employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist – Retail Betting in Johnstone
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, let them see your passion for customer service and responsible gambling.
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when dealing with real customers and showcase your interpersonal skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction right from the start.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Experience Specialist – Retail Betting in Johnstone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and creating a positive experience in our retail shops.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service or retail. We love seeing how your skills align with the role of a Customer Experience Specialist, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at William Hill
✨Know the Company Inside Out
Before your interview, take some time to research the betting and gaming company. Understand their values, mission, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Interpersonal Skills
As a Customer Experience Specialist, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully handled customer queries or resolved conflicts. Be ready to demonstrate your ability to communicate clearly and effectively, as this is crucial in a retail environment.
✨Emphasise Responsible Gambling
Since promoting a responsible gambling atmosphere is part of the role, be prepared to discuss your understanding of responsible gambling practices. Share any relevant experiences or insights you have on how to support customers in making informed choices while enjoying their betting experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team culture, opportunities for growth, or how they support their staff in providing excellent customer service. Thoughtful questions can leave a lasting impression.
