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- Tasks: Assist customers with bets and demonstrate technology in a retail environment.
- Company: Leading betting service provider with a focus on customer satisfaction.
- Benefits: Flexible hours, bonuses, and opportunities for personal development.
- Why this job: Join a dynamic team and enhance customer experiences in an exciting industry.
- Qualifications: Must be over 18 with strong interpersonal skills and a passion for service.
- Other info: Supportive work environment with diverse roles across the UK.
The predicted salary is between 24000 - 36000 £ per year.
A leading betting service provider is seeking individuals for diverse roles in customer service across their shops in the UK.
Responsibilities include:
- Assisting customers with bets
- Demonstrating technology
- Maintaining high standards of service
Successful candidates must be over 18, possess strong interpersonal skills, and have a passion for customer satisfaction.
The company offers a supportive work environment, flexible hours, bonuses, and development opportunities.
Customer Experience Specialist – Retail Betting in Dumfries employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist – Retail Betting in Dumfries
✨Tip Number 1
Get to know the company inside out! Research their values, services, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for customer satisfaction.
✨Tip Number 2
Practice your interpersonal skills! Role-play with a friend or family member to get comfortable with common customer scenarios. The better you are at connecting with people, the more likely you are to impress during interviews.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and shows you’re genuinely interested in joining the team.
We think you need these skills to ace Customer Experience Specialist – Retail Betting in Dumfries
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to ensure someone leaves happy. This will show us that you're a great fit for our team!
Be Clear and Concise: We appreciate straightforward communication. Make sure your application is easy to read and gets straight to the point. Highlight your relevant skills and experiences without fluff – we want to see what makes you stand out!
Tailor Your Application: Take a moment to customise your application for the Customer Experience Specialist role. Mention specific aspects of the job description that excite you and how your background aligns with them. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we offer!
How to prepare for a job interview at William Hill
✨Know Your Betting Basics
Before the interview, brush up on your knowledge of betting terminology and processes. Understanding how bets work and being able to explain them clearly will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Interpersonal Skills
Since this role is all about customer interaction, prepare examples that highlight your strong interpersonal skills. Think of times when you've successfully resolved customer issues or provided exceptional service, and be ready to share those stories.
✨Demonstrate Tech Savviness
Familiarise yourself with the technology used in retail betting. If you can demonstrate your ability to use tech effectively during the interview, it will reassure the interviewers that you can assist customers confidently and efficiently.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
